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Is there any bank you have NEVER had an issue with

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Comments

  • LOL, they still are !!!!!! mate! Shockingly so in fact :eek: :eek:

    You gotta be at least 37 so yea, not old at all cos i'm around that region ;)

    I'm mid 40's which isn't old. So don't depress me by telling me it is. :eek:

    :)
  • I'm mid 40's which isn't old. So don't depress me by telling me it is. :eek:

    :)


    Noooo - Far from it, i'd say you're at the peak of your life lol ;)

    p.s. i'm pushing 40!
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • The Good
    First Direct - no real issues with them, with the exception of how they insist on sending my cards out via a tracked delivery service or collect at branch.

    Kaupthing (RIP) - smooth opening, paid lots of interest, good website, UK callcentre etc

    The Bad
    Natwest - kept on sending me activation codes that were out of date by the time they reached me, 3 times over.

    Lloyds TSB - had fraud on my credit card and it took nearly 2 months to sort it out. They also kept on sending card and bank statements to my old address, despite me telling them to change it on a certain date, weeks in advance before I moved. Also after changing the address, they sent the replacement card to my old address ... still!!!

    Barclays & Citibank - the Indian callcentres are useless!!!! They never seem to have the ability to deviate from the script. I dread phoning any of these organisations.

    The Ugly
    Halifax - yes they seem to be cropping up frequently in this thread! I don't bank with them, but my late mother did and it was a nightmare to deal with the winding up of her accounts. They managed to 'lose' the death certificate for 2 weeks and !!!! it up!
  • I've had a Current & Savings Account with Bank of Scotland/Halifax since I was 16, now 24! I've the used the Current account on and off for this time, the savings account has had a small amount in it.

    Never had any issues with them, always very helpful - occassionally a little slow at sending things out.

    I do the majority of my banking with Smile. I'm not smiling as much anymore - I'm currently reverting to using the HBOS account as my main account.
  • iscrimger wrote: »
    I do the majority of my banking with Smile. I'm not smiling as much anymore - I'm currently reverting to using the HBOS account as my main account.

    Good luck - you'll need it :D

    Worth considering 1st Direct/HSBC/Ulster etc as they get good reviews..... put it this way, HBOS is one of the worst (after NatWest of course!)....
    :o 2010 - year of the troll :o

    Niddy - Over & Out :wave:
  • rb10
    rb10 Posts: 6,334 Forumite
    Halifax - excellent, never had any problems.

    Nationwide - again, excellent, had a slight issue a few years back but I certainly forgive them for that, as the rest of their service has made up for it.

    Natwest - awful. I've had two accounts there, for about a year, and have three 'concerns' registered with them where they have messed up in one way or another (two related to data protection and the other about the £50 cashback ... thread about that on the savings board).
  • Llyllyll
    Llyllyll Posts: 870 Forumite
    Part of the Furniture Combo Breaker
    edited 13 September 2009 at 7:46PM
    Bad to the point of defying description - Alliance & Leicester (as previously stated this outfit have such a bad reputation that Martin should really add a warning to his recommendation of this account).

    Good - no real experience as been with A&L too long but am going to try First Direct now.
  • Liz33
    Liz33 Posts: 155 Forumite
    I must say i've never had a problem with Alliance and Leicester my only complaint is their lack of branches there is only one local to my work and nothing else around. I also never had any problems at all with Halifax I know not a very popular choice on here.
    Sealed pot challenge - £400 no.491
  • rb10
    rb10 Posts: 6,334 Forumite
    Liz33 wrote: »
    I also never had any problems at all with Halifax I know not a very popular choice on here.

    I don't think that's right that Halifax isn't a popular choice on here.

    I'm clearly bored tonight, as I've just added up all the banks people have never had a problem with, and Halifax/BOS is considered the best by a long way. This is how it goes...

    16: Halifax/BOS
    9: Nationwide & RBS/Natwest
    8: First Direct
    7: Lloyds TSB
    5: Yorkshire BS, Barclays & HSBC
    4: Egg, A&L, Smile, Co-op
    3: ICICI
    2: Kent Reliance, Norwich & Peterborough, Citibank, Cater Allen
    1: Several others
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    rb10 wrote: »
    I don't think that's right that Halifax isn't a popular choice on here.

    I'm clearly bored tonight, as I've just added up all the banks people have never had a problem with, and Halifax/BOS is considered the best by a long way. This is how it goes...

    16: Halifax/BOS
    9: Nationwide & RBS/Natwest
    8: First Direct
    7: Lloyds TSB
    5: Yorkshire BS, Barclays & HSBC
    4: Egg, A&L, Smile, Co-op
    3: ICICI
    2: Kent Reliance, Norwich & Peterborough, Citibank, Cater Allen
    1: Several others
    That does rather stand out as some sort of service leader .... although a small sample does somewhat affect things. I've highlighted the main high street providers above. The omssion of Abbey really speaks volumes for them!
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