Virgin Media: Haggle down your costs.

surf91

if Broadband: L, TV: XL, Phone:M for £35.50 per month*

then it says *when you take a virgin phone line for £11.99 a month, does that mean the total costs is £47.49 or is just £35.50, thanks

bobdauilda

It means that it's on top of the £35.50 and the total is £47.49.

I don't think it's as easy as some make out to get the fees reduced and suspect that some statements should be taken with a large pinch of salt!

flea72

surf91 wrote: »

if Broadband: L, TV: XL, Phone:M for £35.50 per month*

then it says *when you take a virgin phone line for £11.99 a month, does that mean the total costs is £47.49 or is just £35.50, thanks

£47.49 plus call charges

F

kalpeshv

called yesterday to cancel as Im paying £40 per monh for Phone Large and BB XL (20 Meg), I want TV with Sports and some Asian channels.

Sky offered me 2 boxes with multiroom, Entertainment pack, line rental, Sports Pack and the are waiving Installation charges working out at £57 pcm.

Virgin offered 2 boxes (one standard), I think it was XL TV (inlcuding ESPN), Sports Pack, Asian Pack and Phone and BB stay the same for £72 per month. I felt that was too much so said no and asked to cancel. :O

i didnt do this through the "Im thinking of leaving number" but via customer services. Its only been a day I know but do you think theyll call me back and try and keep me with a better offer, if so how long do other people wait for a call in general.

Im still considering the sky offer but I prefer the Fibre Optic Broadband, if they got it down to nearer £65 Id probably stick with them.

v0id

kalpeshv wrote: »

Im still considering the sky offer but I prefer the Fibre Optic Broadband, if they got it down to nearer £65 Id probably stick with them .

Have a look when/if your area is getting BT Infinity http://www.bt.com/infinity

kalpeshv

Thanks V0id

just noticed Im suddenly getting 2.4MB downstream, have been getting 17mb most of the week. :O

Ill be checking tomorrow to see if its ny better otehrwise Ill be on the phone to VM.

moneysaver1972

hi all - my first post, although i did try and ost the other day but can't seem to find it on here.

I want to know if the following is a good deal or if i could get it better/cheaper. Am also quite keen to get a V+ box. Here's what i'm currently on:

BB - M: 20.50
TV - XL: 24.50
Phone - 11.99
Total: 56.99
Discount: -19.50 (for BB & TV Loyalty)

Total: £37.49

Thanks for your replies

kalpeshv

can anyone suggest how long VM usually take to call back once your cancelled in trying to get a better offer.

NichStuff

Hi guys and gals,

Currently paying £83.49 for this.

TV XL
BB M (as stated on bill although it doesn't even exist anymore but its 10MB anyway after 'free' upgrade!)
Phone M (i.e. just free wknd calls)
Sky Sports & Movies Packs
2x additional STBs
(NB - No V+ or V+ HD boxes all are standard STBs)

Been a customer for a good while and realise I must be paying over the odds!

Really would appreciate knowing what others are paying for similar\exactly same asap before I negotiate. I have looked through some of the thread and will continue to do so. Thanks in advance.

kalpeshv

Id have a look at the VIP package, its XL everything and includes a V+ box and isnt much more than your already paying including line rental. Plus I think the VIP package gives you a discount for the first few months. Im sur eyou could use that to haggle your costs down.

NichStuff wrote: »

Hi guys and gals,

Currently paying £83.49 for this.

TV XL
BB M (as stated on bill although it doesn't even exist anymore but its 10MB anyway after 'free' upgrade!)
Phone M (i.e. just free wknd calls)
Sky Sports & Movies Packs
2x additional STBs
(NB - No V+ or V+ HD boxes all are standard STBs)

Been a customer for a good while and realise I must be paying over the odds!

Really would appreciate knowing what others are paying for similar\exactly same asap before I negotiate. I have looked through some of the thread and will continue to do so. Thanks in advance.