Coolnewmobile, merged threads

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  • samba
    samba Posts: 418 Forumite
    First Anniversary Combo Breaker
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    zubeir wrote: »
    on a legal angle:
    Is there any way now to claim back any money from Cool New Mobile or mobile affiliates.

    It's not really a legal angle, as the claim is sure to win. It's more of a logistics angle in that how are you going to get the money??
  • roony
    roony Posts: 121 Forumite
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    As regards the poor employees who are now out of work

    If you can find any sympathy for any thieving lying scumbag who was involved in these operations you're a better man than me.

    On a slightly less negative note, this could be interesting.....
    http://www.mobiletoday.co.uk/content/17258.asp?men=2&sub=22
  • zubeir
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    I have no sympathy for these scammers either. Most of the staff I spoke to were down right rude and fobbing customers of with the managements lies.
  • RajaStyle
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    icon1.gif
    <H1 style="MARGIN: auto 0in; TEXT-ALIGN: center" align=center>PHONEBOXDIRECT

    Mobile Media Systems Limited – t/a Phoneboxdirect and Mobile Affiliates Limited t/a Coolnewmobile and Phones2yourdoor.
    These companies were placed into administration on Wednesday 14 November, the joint administrators being Philip Lyon and Steve Wood of Mazars LLP.
    Phone Box had been actively marketing via the internet mobile telephones which offered cash-back incentives to customers, providing certain conditions were met by those customers.
    Unfortunately the number of customers that were able to comply with the terms and conditions and hence became eligible for the cash-back payments exceeded the company’s expectations. The company is therefore no longer in a position to meet its ongoing liabilities to those customers.
    It had been hoped that negotiations with the supplier of the telephones and the networks involved would have enabled a “rescue package” to be implemented to assist those customers affected.
    Unfortunately it has not been possible to achieve that objective within the timescale available to the company.
    The company has insufficient money available to enable payments to be made to employees and therefore it will no longer be able to answer any individual telephone enquiries. In addition, it follows of course, that email communications will remain unanswered.
    We are in the process of obtaining the company’s records of the email addresses of all customers. Any future communication will be by email or posting to the company’s website (www.phoneboxdirect.com) or (www.coolnewmobile.co.uk).
    We anticipate that customers main queries will be regarding cash-back claims. Our initial investigations show that these liabilities may be between £4-10 million. There is no possibility that the company will be able to make any meaningful payment to any creditor, whether consumer or supplier.
    The second query from customers is in connection with their ongoing contracts with the network suppliers. We are unable to advise individually on this point and would suggest you to contact your network supplier direct or you may wish to take legal advice or contact your local Citizens Advice Bureau or Trading Standards Office.
    </H1> (Found by Shazam)
  • kenfrost
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    Sent to 3 today:

    "I bought into your service via Cool New Mobile, who have gone into administration leaving thousands of people (myself included) out of pocket wrt the cash back deals.
    It has been clear for months that CNM were nothing more than a scam operation, see
    http://kenfrostwtw.blogspot.com/2007/11/cool-new-mobile-bunch-of-scumbags-by.html
    Why did you allow yourselves to be associated with a company set up to defraud the public?
    Why did you add the veneer of respectability to this company by associating your name with theirs?
    What will you do for the thousands of customers with 3 contracts sold by CNM?
    regards
    Ken Frost
    www.kenfrost.com "The Living Brand"
  • RajaStyle
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    kenfrost wrote: »
    Sent to 3 today:

    "I bought into your service via Cool New Mobile, who have gone into administration leaving thousands of people (myself included) out of pocket wrt the cash back deals.
    It has been clear for months that CNM were nothing more than a scam operation, see
    http://kenfrostwtw.blogspot.com/2007/11/cool-new-mobile-bunch-of-scumbags-by.html
    Why did you allow yourselves to be associated with a company set up to defraud the public?
    Why did you add the veneer of respectability to this company by associating your name with theirs?
    What will you do for the thousands of customers with 3 contracts sold by CNM?
    regards
    Ken Frost
    www.kenfrost.com "The Living Brand"


    WELL DONE KEN ...... Just done the same I suggest we all do it to get some help in getting our lines reduced ... if you succeed let us know !!!!
  • kenfrost
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    Thanks..if everyone does the same with each network provider, and copies it to Watchdog, we may get somewhere.

    It's a long shot, but at least it means we are doing something.

    Good luck to all!
  • skip2mylou
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    any chance i can get one of Mobile Affiliates a**hole directors to work for me (maybe do my coursework or my laundry) and hence pay-off their debt owed to me?:eek:

    ridiculous how claiming insolvency is like a get-out-of-jail-scot-free card:

    "Unfortunately the number of customers that were able to comply with the terms and conditions and hence became eligible for the cash-back payments exceeded the company’s expectations. The company is therefore no longer in a position to meet its ongoing liabilities to those customers"

    Unfortunately I'm not in a position to tolerate such corporate BS and would therefore like to be paid my cashback immediately:mad:
  • Keith_F
    Keith_F Posts: 104 Forumite
    First Post Name Dropper First Anniversary Combo Breaker
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    The offshoot may be poorer deals all round.

    With the loss of these companies, who were quite big players in the market, competition is reduced.

    So other retailers and the networks themselves may not feel the need to price to competitively.

    Look to see a redcution in the cashback deals offered by the likes of Dialaphone and CPW.
  • Pagan98
    Pagan98 Posts: 162 Forumite
    First Post First Anniversary Combo Breaker
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    Damn! Just seen the news. Looks like I should have renewed with Mobileshop.com but they were looking distinctly dodgy at the time.

    I wonder when it became apparent that CNM/PBD would be unable to continue. Given their tactics to reject claims, I wouldn't be surprised if they were trading whilst insolvent.

    Oh well, you win some, you lose some.
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