Refused booze in tesco again

andyrules

pulliptears wrote: »

Unfortunately its not just Tesco, my local One Stop and Off Licence also work on the 25 rule. I'm 35 and (luckily) look younger, it is getting incredibly annoying given that I have been buying cigarettes and alcohol without challenge since 15

I commented in the other thread that I'm now faced with having to pay for a photo card driving licence to prove my age (I'm still on the original paper one ) and my passport photo looks nothing at all like me any more so proves nothing lol

DD's friend, 22, was refused a non-alcoholic drink in Wethie's as they claimed her ID was fake!

DS (18) was almost refused entry to a nightclub as the doorman claimed his driving licence was fake - clearly, it was quite new as well!

So, ID cards are not the answer

adouglasmhor

A bit OT but I was refused alchohol free beer in a Tesco store as it was outside licencing hours. !!!!!!?

mrcol1000

You know at the end of the day supermarkets are only after profit. Causing inconvenience to a few customer is better than losing your licence to sell alcohol.
Going back to a point someone else made would you all be getting your knickers in a whizzle if it was cigarettes that was being talked about instead of alcohol?

mrmitchell78

I work part-time at a Co-op and I completely echo the sentiments of the OP - unfortunately there are parents who will happily buy cigarettes for their children and happily discuss that in front of us - then we get abuse when we say we can't serve them. Also, we have to be careful when someone with ID buys alcohol in bulk for their underage mates - if we suspect that the ID does not matter.

Also, Trading Standards regularly send people who are underage but look far older - when I ask for ID I just say "it isn't personal".

vyle

I don't see why anybody of any age gets annoyed about being asked for ID. It's not an insult, it's just a simple requirement. Do you get angry when asked to show your passport when stepping on a plane?

As for the Think 25 policy, I think it's because there are a lot of people who look 18, but aren't, so not IDing people who look like they might be 18 is a bit fluffy and doesn't really work.

Think 21 gave an extra 3 years, so there was more chance of people getting it right. Cashier: "Oh, he looks 21"

customer: "No, i'm actually 19..."

Cashier: close enough.

But of course, some 17 year olds look 21...so Think 25 came in. I'm 24, but look about 19, but there is much less chance that somebody who looks over 25 will be under 18. See?

Regarding the whole 'refusing to sell to parent with child' initiative. It might be an idea for somebody to write a letter to Tesco asking for clarification. If you get an official reply from them explaining the situation then it could be scanned, printed off and possibly used in store (assuming it gives a useful answer).

fatou256

sarahg1969 wrote: »

"We have spot checks done by the police and company all the time, and if we were to not ID a person during a spot check, we get an £80 on the spot fine which comes out of our own pockets not the company, get sacked, manager may get sacked and the company fined and taken to court."

Would all this happen because of failure to obtain ID, or if the person was under 18? I'm pretty sure the offence is to sell to someone under 18, and if you sold to someone who was 35 (for example) but failed to obtain ID, no offence would have been committed. Although, I do understand that you may have breached company policy (but that's a matter between you and your employers).

I certainly don't condone anyone taking out their frustrations on the checkout person, but it's a shame that your employers don't allow you to use an ounce of common sense.

i do agree that sometimes this policy is goign silly however when i was working in retail the offence was indeed below 18 but many young girl tried to look older with make up and so on so our headoffice told us that they will bring the age up to 21 so as to avoid any issue arising and probelm with spot check ....

at the end of the day we only follow store policy and the complaint should be directed at the management level not the cashier , we are only told what to do and say !

then ther eis alo the medai every now and again they are naming and shaming store who may have done a mistake wether voluntary on unvoluntary this i think reinforce that now may store brung up the age to 25 y old too .

i had one example who happen at the last store i worked at , it was a very very busy shift , we were severly short staff a young woman of 16 bough some cigarette and was served etc.. the following day we were all over the paper branded as incapable etc etdcc they even sent trading standard ... but the woma look more of 20 yol than 16 y o which trading standard agreed though but hey media say tit so must be true !

beth464

andyrules wrote: »

DD's friend, 22, was refused a non-alcoholic drink in Wethie's as they claimed her ID was fake!

DS (18) was almost refused entry to a nightclub as the doorman claimed his driving licence was fake - clearly, it was quite new as well!

So, ID cards are not the answer

I passed my driving test last year, my new card came through and I took it to V Festival to use as ID. Went to the bar and the guy serving me said it was fake! He took it off to show his manager and she said it was fake too. Couldn't believe it.

chickflick1066

Meh, I think the over 25 policy is a little too extreme too.

I was in a pub with my 23 year old boyfriend. I tried to buy him a beer & burger and me a coke and burger but when I couldn't produce my ID (had left it at home) and I tried to get the BF to buy his own beer and me the coke, bar man wouldn't serve him because he was with me and I didn't have any ID.

Hmm, I'm not keen but if they have a job to do...

cosmic-dust

vyle wrote: »

I don't see why anybody of any age gets annoyed about being asked for ID. It's not an insult, it's just a simple requirement. Do you get angry when asked to show your passport when stepping on a plane?

As for the Think 25 policy, I think it's because there are a lot of people who look 18, but aren't, so not IDing people who look like they might be 18 is a bit fluffy and doesn't really work.

Think 21 gave an extra 3 years, so there was more chance of people getting it right. Cashier: "Oh, he looks 21"

customer: "No, i'm actually 19..."

Cashier: close enough.

But of course, some 17 year olds look 21...so Think 25 came in. I'm 24, but look about 19, but there is much less chance that somebody who looks over 25 will be under 18. See?

Regarding the whole 'refusing to sell to parent with child' initiative. It might be an idea for somebody to write a letter to Tesco asking for clarification. If you get an official reply from them explaining the situation then it could be scanned, printed off and possibly used in store (assuming it gives a useful answer).

A friend was in Tesco last week with her child got asked for ID she produced a driving licence, only to be told that they do not accept a driving licence as ID !!!!!!!? She then spoke to the duty manager who told her the till operator was correct not to serve her, and in future she would be better buying her shopping at Morrisons. Lovely helpful staff and a duty manager there.

nearlyrich

biscit wrote: »

Is it so onerous to take a card out of your wallet?

I don't carry photo ID, I'm 48 so I rarely get asked for it :rotfl:

If I go shopping in Tesco with my 23 year old son or my 22 year old daughter they might refuse to sell me a bottle of wine because I have no ID even if they have. It's NOT against the law for a 48 year old to buy alcohol, it's not against the law for an 18 year old to buy alcohol. If I took my 15 year old neice or my 14 year old nephew shopping they would not be able to provide ID that shows them to be over 18 so should I not be able to buy a bottle of wine for me?

The policy is a good idea but the people who are implementing it have no idea what they are supposed to be doing and that is what is getting people's backs up.;)