Refused booze in tesco again

ThinkingOfLinking

I got IDed, at the age of 23 (nearer 24) for the first time ever today. I was trying to buy one bottle of wine with my weekly shop. Despite the only ID I had on me, an SIA License, proving I'm over 18, and actually over 21 for the one I have, and the shop security guard backing me up, because it doesn't prove I'm over 25 (HELLO, what part of I'm 23 did you not hear?) they refused to sell it to me. So I left my entire weekly shop there too. Ridiculous and I am going to complain about it as it's really, really stupid. Whatever happened to common sense?

DCFC79

Tesco were following the rules,

endure

DCFC79 wrote: »

Tesco were following the rules,

Which rules? The law says that anyone who is 18 or more can buy alcohol so what's all this nonsense about 25?

DCFC79

nearlyrich wrote: »

It's the checkout people misunderstanding the policy so not inconvenient but a lack of training on Tescos part.

the staff are following what they're told, they get regular training on the subject,

DCFC79

endure wrote: »

Which rules? The law says that anyone who is 18 or more can buy alcohol so what's all this nonsense about 25?

think 25 was think 21(depends on the stores), if someone looks to be under 25 then they get id'd. If a shopper is with a younger person eg son/daughter/grandson then the checkout manager/supervisor has the right to refuse the sale of alcohol to the shopper if they believe the shopper will pass the alcohol to the youngster(yes they can do this as ive seen it myself). I dont know the specifics about being with a child.

if you dont like it then talk to the people behind the think 21 policy

wallbash

the staff are following what they're told, they get regular training on the subject,

Its not the staff that are wrong..... its the idiot further up the command ladder.
The training is wrong. Those of us who are over 'twenty - one' who want to buy alcohol , who shop with their kids are innocent ... until proved guilty.

ps quote ' until proved guilty.' still not sure what the crime is!

ThinkingOfLinking

I was on my own, and buying mostly food, and only ONE bottle of wine. Just annoyed me, but luckily I have some lager at home so it won't be a totally sober evening.

SkipE

These 'over zealous' policies with relation to over 25 relate to one thing only. It is the supermarkets 'due dilligence' defence in court should alcohol be sold to a person under the age of 18. The challenge 18 policies didnt work, they still fell foul of the law and were prosecuted. They adopted the Think 21 policy. That didnt work either now they are at Think 25. How far this will go who knows, Challenge 40 next???

I really feel for any cashier. They have been told to adopt this policy . There is no room for their opinion or common sense. Companies like Tesco cannot afford the risk. What one person percieves to be under 25 another may think is under 21. That huge grey area could be a very expensive mistake for Tesco or any other supplier of alcohol.

Alcohol laws are kinda crazy. They always will be. Govt stats show that less and less kids are buying their own alcohol. Recent surveys in the North West show that kids get the booze from parents or older kids who buy the alcohol for them which are called 'proxy sales'. Its all on google.

I am 30 years old and regularly get ID'd. Im a shorty so I expect it. I wouldnt abuse a poor kid on a till for doing their job properly.

wallbash

shopper will pass the alcohol to the youngster

So we are guilty , no evidence, no trail , just guilty.

PinkLipgloss

I think it's absolutely scandalous that you can go to a supermarket (with ID proving your age) to get your weekly shop and be refused alcohol on the grounds that you may give it to your baby/child. It's insulting and I would totally enraged if it happened to me.

Surely something can be done about this ridiculous situation?