RBS Visa Debit

Toe-Jam

I clicked on the Live Chat thing on the rbs Website and asked if they had started to issue the visa debit cards this is what he said

Thank you for your interest. An adviser will be with you shortly. This chat may be monitored or recorded to ensure quality of service.
Please remember not to give any personal information (such as passwords, account numbers etc.) during the web session.
Please note if any personal information is given, it will only be used with regards to this specific enquiry and will not be used for any other purpose.
You are now connected with Derek
Derek: Hello, you're chatting with Derek, may I take your name please?
Niall: hi Derek
Niall: My Name is Niall
Niall: can you tell me when your switiching over to visa debit ?
Derek: Thank you Niall, how may I help you today ?
Derek: it will be during the next 6 to 18 months
Niall: so the cards havn't been issued yet, i thought it was to begin in August
Derek: It has not started yet
Niall: ok thanks very much


Which conflicts with what Ulsterbank told me when i called them that they were starting to issue the cards in September.

amberspy

hi guys
ive heard they only replaceing highline cards at mo
girl in bank had no idea there were even replacing solo cards
so no idea wots happing now

EarthBoy

Toe-Jam wrote: »

Niall: can you tell me when your switiching over to visa debit ?
Derek: it will be during the next 6 to 18 months
Niall: so the cards havn't been issued yet, i thought it was to begin in August
Derek: It has not started yet
..

Which conflicts with what Ulsterbank told me when i called them that they were starting to issue the cards in September.

How does this conflict? September hasn't started yet, it's still only August, so Derek was right there. He also said it would be during the next 6 to 18 months, not starting in 6 to 18 months. If they start issuing them next month (September) as Ulsterbank have told you, it will still take at least 6 to 18 months to roll them out completely, just like Derek told you. You haven't been given any conflicting information.

knytshade

The roll-out of changing the Maestro and Solo cards will be taking place over the next 18 months, your cards will still be the same until either your card is replaced due to the expiry date OR you lose or have your card stolen or require a new one in which case, it will more than likely be a VISA Debit card. Pretty much every bank is changing over to VISA Debit in the next 24 months.

Kavanne

knytshade wrote: »

Pretty much every bank is changing over to VISA Debit in the next 24 months.

Er... Source!?!?

knytshade

RBS Group are in process, A&L/Abbey which are under the Santander branding already are, HBOS and Lloyds are VISA Debit or will be, Barclays already issue VISA Debit, HSBC have replaced all their cards. Plus I work for one of those banks and know very good friends in most of the UK banks.I believe the only one who will remain with Maestro is Clydesdale / Yorkshire Bank. However they may also change their provider of cards.

amberspy

hi guys
i just opened new joint bank account with rbs
and was informed the card i get is new visa debit :j:D
will add photo of card when it comes;)

savagej

I have noticed the staff are getting a bit confused, they are calling the replacement for the SOLO an Electron rather than realising this is a different card and they will be issuing an all-authorisation (Electronic) Visa Debit. But First Reserve Customers are definitely getting one.

chambta

amberspy wrote: »

hi guys
i just opened new joint bank account with rbs
and was informed the card i get is new visa debit :j:D
will add photo of card when it comes;)

Only new accounts opening from next Monday get issued with Visa Debits.

For anyone else wanting one before the natural replacement of the card; if you ask for a replacement card for one that's 'damaged' after Monday you will also be issued with one.

stclair

chambta wrote: »

Only new accounts opening from next Monday get issued with Visa Debits.

For anyone else wanting one before the natural replacement of the card; if you ask for a replacement card for one that's 'damaged' after Monday you will also be issued with one.

Am I right in thinking this policy applies for natwest but from the 8th Sept??