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Thanks for calling mobiles.co.uk... you may be in the queue for 1 hour!

12467…33

Comments

  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    100 minutes barrier just gone ;)
    It's not just about the money
  • in.debt_2
    in.debt_2 Posts: 26 Forumite
    Yeah, I guess I was! 100 minutes on hold would have my blood boiling to be honest. Good luck with it.
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    How long have you had your phone?
    “Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    in.debt wrote: »
    Yeah, I guess I was! 100 minutes on hold would have my blood boiling to be honest. Good luck with it.
    :rotfl:I must confess my patiance is running low now :eek:
    It's not just about the money
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Mobiles.co.uk_company_representative wrote: »
    How long have you had your phone?

    10 days ....5 of which trying to return it to get it changed for one that works
    It's not just about the money
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    105 mins now :rolleyes:
    It's not just about the money
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Don't worry. They'll change their guidlines to show it's only a two hour wait.
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    MJ has a problem with sites that contain accurate and up to date information, don't worry.

    In fact, I'm bringing forward a massive update to our FAQ that hopefully will reduce call volumes and allow more people to have their questions answered without needing to contact us.

    Again, I apologise for the delay and we are doing as much as humanly possible to cope with the current situation.
    “Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Especially when they are updated almost daily when they're caught out because what they say is a lie.
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Just answered 4 mins ago will keep you posted
    It's not just about the money
This discussion has been closed.
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