Thanks for calling mobiles.co.uk... you may be in the queue for 1 hour!

Mobiles.co.uk_company_representative

mobilejunkie wrote: »

Yep. Quentin is wrong, Silk is wrong, I am wrong... but naturally YOU are right! Are you SURE you understand English??

Sorry that this is unpalatable to you but it happens to be true.

Please, respect the fact that MSE permit me to post here to solve problems by letting me do so without interfering?

If you wish to attack my company or myself, or share your opinions, do it somewhere other than where the OP has asked for my help.

Silk

Mobiles.co.uk_company_representative wrote: »

You've quoted my post, cutting out the part where I said that cheques may take 28 days to arrive!

Sorry, but you are wrong on your other points too, but I don't have time to continue this discussion. I advised you right from the start that cancellations take time to process, etc.

Regards,

That is a lie and you know it Ben it's disgusting .....show me where you said about 28 days !!!!!!!!!!

Mobiles.co.uk_company_representative

mobilejunkie wrote: »

NEVER.

They aren't "assumptions" and I suggest YOU read the threads when you aren't too busy attempting to drive CUSTOMERS off "your" thread!!

http://forums.moneysavingexpert.com/showthread.html?p=24594453

Quentin

Mobiles.co.uk_company_representative wrote: »

As with almost every other thread you've contributed to you were flat-out wrong about why bindiboo's claim was denied, you used the thread to post lies and completely inaccurate claims about the company based on your own flawed and biased assumptions, and you fled the scene as soon as the customer a) complained about her request for help being 'hijacked' and b) thanked me for helping them understand the issue, and resolving their problem.

All completely unfounded and untrue.

You accuse me of posting lies again. Have the decency to back this accusation up with examples.

You accuse me of fleeing the scene when the OP thanked you for helping (the OP also thanked everyone else who had contributed to the thread!) - but the truth is the thread was locked by MSE, indicating that MSE wanted no more discussion on the matter! Whatever you want to say about me, I do not shirk away from any issue!

http://forums.moneysavingexpert.com/showthread.html?t=1907727

In that thread, it was actually you who posted a lie about me (that I had accused you of lying). I pointed this out to you, and you apologised to me!

As far as now saying I posted "lies" in that thread, this is completely untrue, and just another example of the inflammatory posts you make.

The person who mislead us all was the OP in that thread who wrongly informed us (repeatedly) that they had their phone connected in February, when it turned out it was in fact January.

So all posts (and advice given to the OP) in that thread were based on the wrong info (as you know).

Yet irrespective of that I certainly did NOT post any lies whatsover. You know that, so what is your objective in raising it here?

The OP in that thread did explain the mistake, and if you now want apologies over the issue, then you should look to the OP who (inadvertently) mislead us all.

You did accept some responsibilty for this and resolved to make changes within your company so that such confusion could be avoided in future.

Mobiles.co.uk_company_representative

Silk wrote: »

That is a lie and you know it Ben it's disgusting .....show me where you said about 28 days !!!!!!!!!!

http://forums.moneysavingexpert.com/showpost.html?p=24291423&postcount=131

Silk

Mobiles.co.uk_company_representative wrote: »

Sorry that this is unpalatable to you but it happens to be true.

Please, respect the fact that MSE permit me to post here to solve problems by letting me do so without interfering?

If you wish to attack my company or myself, or share your opinions, do it somewhere other than where the OP has asked for my help.

The big problem here Ben is that your job seems to nbe working for mobiles.co.uk as a damage limitation guy!
You have your Google alerts set up so that you can "swoop on posts" (your words) so that you can try and put some sort of spin on the situation to limit the damage.
The WWW is full of your posts everywhere heres a few just to see the range ...........
http://www.hotukdeals.com/item/445586/samsung-e1100-400mins-unlimited-txt/?p=5826659#post5826659

http://www.coolsmartphone.com/forum/viewtopic.php?t=13989

http://www.4winmobile.com/forums/phone-edition-general/21064-mobiles-co-uk-any-good.html

http://forum.xda-developers.com/showthread.php?t=443462&page=102

http://www.!!!!!!!!!/blog/handset-news/htc-touch-hd-on-o2-not-such-an-orange-exclusive/

http://forums.overclockers.co.uk/showpost.php?p=14585023&postcount=174

http://www.avforums.com/forums/htc-mobile-phone-discussions/1056166-buying-htc-hero-vodaphone-2.html

Its not a case of you are on here to help because its very rare you do

To come on here and pretend you are trying to help people is disgusting and to be honest ignoring the pleas for help on these threads and try and flog a phone on another thread is shocking.
The sooner MSE'rs realise your true colours the better IMO !

Quentin

Mobiles.co.uk_company_representative wrote: »

Firstly, the word I used was "requested", which you have swapped for "sent" to try and make your point; this is par for the course but I thought I'd point it out so you can see why I get frustrated trying to have a sensible discussion with you.

To use your vernacular this is a LIE!

I posted what you said, and swapped nothing. Falsely accusing someone of "swapping" words to change the meaning is downright inflammatory!

Mobiles.co.uk_company_representative wrote:

we've sent the cheque......

Mobiles.co.uk_company_representative

Originally Posted by Quentin
When any company first claims to have "sent a cheque", then qualifies it by saying it could take 28 days to arrive, does it ring any alarm bells?

Originally Posted by Mobiles.co.uk company representative
Cheques take up to 28 days to arrive. We requested it roughly 14 days ago.

Really really leaving this thread now; thanks for your comments.

Silk

Mobiles.co.uk_company_representative wrote: »

http://forums.moneysavingexpert.com/showpost.html?p=24291423&postcount=131

Check again Ben thats not what I quoted from is it ! so please don't accuse me of cutting something out to make it look better because it won't work :mad:

Silk

Mobiles.co.uk_company_representative wrote: »

Really really leaving this thread now; thanks for your comments.

Have a nice day Ben