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Silk

Silk wrote: »

It seems to be excuse after excuse :mad:
You don't seem to be following what has happened here perhaps you could tell me one thing that has been sorted out by either you or your company :mad:

Well Ben I see you read the question at 6.07pm have now gone offline so another day gone
But must have been too hard, was that because you could not think of anything you or you company has done to sort this out, other than waste my time that is
What amazes me Ben is that you and your company have had an ideal public platform in which to prove yourselves and you have failed completley :mad:

Womaniser

Still waiting.......................

2 months and 3 days..........

Silk

Womaniser wrote: »

Still waiting.......................

2 months and 3 days..........

Out of interest have you had reply yet to the PM you sent to Ben ???

Womaniser

Silk wrote: »

Out of interest have you had reply yet to the PM you sent to Ben ???

You're 'aving a giraffe, SFA!

mobilejunkie

Silk wrote: »

Well Ben I see you read the question at 6.07pm have now gone offline so another day gone
But must have been too hard, was that because you could not think of anything you or you company has done to sort this out, other than waste my time that is
What amazes me Ben is that you and your company have had an ideal public platform in which to prove yourselves and you have failed completley :mad:

Unfortunately not - there are still people who reckon he's doing a great job and I should stop having a go at him. One of them reckons he "speaks for everyone". Fortunately not, though I really did think the rep might finally sorted you out at last once I'd referred to your experience, since he seems quite keen to shut me up and reckons I'm giving him a rather thankless time. Oh well... sorry!

Guys_Dad

mobilejunkie wrote: »

Unfortunately not - there are still people who reckon he's doing a great job and I should stop having a go at him. One of them reckons he "speaks for everyone". Fortunately not, though I really did think the rep might finally sorted you out at last once I'd referred to your experience, since he seems quite keen to shut me up and reckons I'm giving him a rather thankless time. Oh well... sorry!

For once I agree with you. Publicly agreeing to do something and then, as often as has happened on this thread, failing to deliver - or ensure that someone is tasked with delivering - works negatively against the company and their administration and it would have been better to have either stayed off the air or have given realistic timescales and made absolutely sure that they were deliverable..

It will be interesting to see if e-v-e-n-t-u-a-l-l-y what has been promised is actually honoured.

I still believe that, despite the evidence to the contrary on this thread, that the rep is trying to make improvements but may be hitting internal obstacles which, if he is in a senior position, he may be able to improve, but not overnight. And, given that he personally does not work in every department, the personal attacks on his own integrity are not warranted.

Silk

Ok latest update ....
Somebody called David has phoned my partner (9.45am)to say they they have now received the phone back and it is being sent back to the factory to be disconected which will take 2/3 days and then the contract will be cancelled :eek:
She explained as she was in work could not talk and David is going to ring me at 10.45am :cool:
Considering the phone has never been connected and was returned on the 12th and rec'd by them on the 13th thats 5 days ago !!! The sim was still sealed in the envelope and still attached to the card, never used.
:rotfl::rotfl::rotfl:
So lets see what happens in the next half hour

Silk

Silk wrote: »

Ok latest update ....
She explained as she was in work could not talk and David is going to ring me at 10.45am :cool:

Well an hour later and still no call from David :mad:
Absolute waste of time :rolleyes:

Silk

Silk wrote: »

Ok latest update ....
She explained as she was in work could not talk and David is going to ring me at 10.45am :cool:

Well another 3 hours wait and still no phone call from David :mad:

Silk

Silk wrote: »

Ok latest update ....
She explained as she was in work could not talk and David is going to ring me at 10.45am :cool:

Ok just to update the latest, apologies if some people find this boring but I think running a real time log of this situation is helpfull to those concerned.
After waiting all day for "David" to ring he hasn't surprise surprise :rolleyes:
There has been no emails rec'd nor any sign of the rep today again not surprising :rolleyes:
:mad: