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Thanks for calling mobiles.co.uk... you may be in the queue for 1 hour!

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Comments

  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Thanks

    Should be getting a call shortly - PM if not by 5?

    Thanks,
    Well there you go 5.20pm and no call nor email nor msg :mad:

    looks like this PM lark doesn't work either does it ?????????
    Now what :mad:
    It's not just about the money
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Hi,

    Chasing it now for you, sorry.

    The cheque will have been requested.

    Regards,
    Ben
    Absolute joke Ben ....as MJ says promise after promise after promise .........nothing ever happens :mad:
    It's not just about the money
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    Hiya,

    Someone will be in touch. Sorry that it's not happened yet; as I said though, everything's resolved.

    Thanks,
    Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Hiya,

    Someone will be in touch. Sorry that it's not happened yet; as I said though, everything's resolved.

    Thanks,
    This realy is disgusting Ben :mad:
    You make promise after promise and nothing ever happens
    All this time to get some sort of response from your comapany and an explanation from you. All these broken promises from you just make the situation 10 times worse. :mad:
    It's not just about the money
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    Hi,

    It is being sorted, I just wanted to make sure you got a call before 5 - obviously not, and I'm checking what's happening on that front.

    Thanks,
    Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    Hi,

    It is being sorted, I just wanted to make sure you got a call before 5 - obviously not, and I'm checking what's happening on that front.

    Thanks,
    You've been checking whats happened for the last 7 days when you got involved and we are still in the same situation :mad:
    Do we need to go over whats happened to remind you ???????
    It's not just about the money
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    It should have been taken care of last week, I'm fairly sure it was (other than nobody other than me contacted you to confirm this) and the supervisor who was sorting it for me is on holiday now; so I've just asked out of caution that it's all confirmed as sorted and then someone drops you a line.

    Thanks for your patience,
    Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • dhil1on
    dhil1on Posts: 44 Forumite
    Nobody rang me or replied back to me email either.
  • Mobiles.co.uk_company_representative
    Mobiles.co.uk_company_representative Posts: 659 Organisation Representative
    dhil1on; See PM - like I said earlier, return is arranged and postage will be refunded.

    Cheers
    Official Company Representative
    I am the official company representative of Mobiles.co.uk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    It should have been taken care of last week, I'm fairly sure it was (other than nobody other than me contacted you to confirm this) and the supervisor who was sorting it for me is on holiday now; so I've just asked out of caution that it's all confirmed as sorted and then someone drops you a line.

    Thanks for your patience,
    It seems to be excuse after excuse :mad:
    You don't seem to be following what has happened here perhaps you could tell me one thing that has been sorted out by either you or your company :mad:
    It's not just about the money
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