Highcreditscore.co.uk & rewardsnow.co.uk [TEXT DELETED BY FORUM TEAM]

romewebb

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[TEXT DELETED BY FORUM TEAM] i am a single mum on benifits n cannot afford the ridiculous prices they are takin out of my bank, i did not want to sign up, and wasnt made clear that i would be charged!! and now they are saying my refund has been declined!!! i am njot happy at all, and am currently taking this to citizens advice, and trading standards...if any one else has had problems with these sites and managed to get there money back then please let me know how u got on!! thanks

romewebb

dave_orme wrote: »

I have had the same done to me...on the 05/06/2010 i had two times £19.95 taken off of my card...also after i tried to check my credit..which by the way i was not able to access the site i tried to cancel but it came up that i had not registered with them!! So to be safe i sent a e-mail to say that i did not want there services...and still they stole from my account!!!!!!!!

this is exactly the same that happened to me on exactly the same day!!!!

sandra-m-bailey

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They have taken £19.95 out of my bank account. I have emailed them and they say i signed up to a credit score website and because i didn't cancel within 10 days thats why i've been billed. I cancelled it the same day i signed up.

I have found out they got my details from creditscorematters. When you sign up to their website it says you get a free £10.00 shop voucher. If you clicked on that you agree to their terms and conditions and it signs you up rewardsnow. They are saying you also have to cancel your account with them in writing.

I knew nothing about this and they are refusing to pay back the money. Luckily my bank have refunded me the £19.95 and i have now cancelled my bank card.

northernchump

I noticed £19.95 had been taken from my account a month ago when I recieved a statement. Unfortunately, this was too late to stop a further payment and my bank say they can only 'request' a cancellation from the company, which can take a further 30 days and potentially a further payment.

I have insisted they treat this matter as fraud, which seems to be the only way they will do anything and they were very reluctant to do this. I will also take this matter to the police and I would urge others to do the same. I have not heard of this company, I have not agreed to pay them any money and I certainly have not entered into a contract with them.

They have got my bank details from a CallCredit free trial which i cancelled on the same day. They say I signed up for rewardsnow, but I didn't, simple. Why would I? And if I did, I would know about it and so would everyone else who has been conned.

I called Consumer Direct and they advised me ask for proof, all RewardsNow can do is send me screen shots of what they allege I did to sign up. This is categorically not proof.

They also told me to ask them if they sent me details of the 7 day cooling off period that they are required to send under Distance Selling Regulations. Appartantly this must be in writing, otherwise the contract is void and they have to give you your money back.

I am doing this also, but reluctantly, as I did not enter into a contract in the first place so should not have to argue it is void.

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I, and others like me simply cannot afford to write this sort of money off. Rant over, thanks for reading.

northernchump

OK, here is my advice for anyone who believes they have been scammed by this organisation. Firstly, if you believe the company acted lawfully (both civil and criminal) and you were just a bit to quick to give out your bank details and sign up for stuff, then by all means put this down to experience. For everyone else, please consider the following:

1) Report as a fraudulent transaction to your bank - money should be recredited (at least temp) but most importantly, no further money can be taken.

2) Contact Consumer Direct and report the incident. I found them very helpful. Telephone or email - consumerdirect.gov.uk

3) Report as a fraud to the police, again this is very straightforward and can be done online or by telephone - actionfraud.org.uk - you will be given a crime reference number which will help with your bank

Please remember that just because this company says you did something, or that they are legally entitled or whatever, does not make it true.

I also found this blog quite useful and the person who writes it contacted me with further advice - grimdesign.co.uk/?!!!!!rewardsnow-co-uk

Finally, I will be officially reporting this matter to the OFT and anyone else I think who should take action. This will not help get your money back but it will help close this firm down and prevent other people falling victim to them.

John_Pierpoint

https://forums.moneysavingexpert.com/discussion/comment/30326631#Comment_30326631

This link no longer works but you can search the internet and this forum using Google

Eg: “rewardsnow” site: forums.moneysavingexpert.com


Incidently one of the sites that Google finds is called "canyoutrustthem" and McAfee doesn't

slugger09

dave_orme wrote: »

I have had the same done to me...on the 05/06/2010 i had two times £19.95 taken off of my card...also after i tried to check my credit..which by the way i was not able to access the site i tried to cancel but it came up that i had not registered with them!! [TEXT DELETED BY FORUM TEAM]

I have just had the exact same happen to me, charged £19.95 and I didn't even get my credit report.[TEXT DELETED BY FORUM TEAM]

FIONABEA1

After checking my bank balance and it being less than i thought i have just found out i have had two payments taken out by rewards now, each one for £17.95. I have never heard of this company, nor have i checked my credit score with anyone other than credit expert.

Who are these people and how have they got hold of my details. Following the advice from northernchump i contacted my bank to report it as fraud. They have refunded me the money (temp basis). I have also reported it to action fraud and consumer direct.

I have always taken care to use secure sites when ordering items online so i have no idea how this has happened! I will ring rewards now on monday morning to see if i can get anything out of them.

moorie121

I have just filled out the application for quick credit/rewards now!!! gave them my card details (stupid i know) after reading this!!! my intention was to get a credit score then cancel the free trial, I'm still within the 10 day free trial i have my members ID and passwords for both sites but how should i word my cancelation email???? any advice please??? :eek:

Jeff_Bridges_hair

moorie121 wrote: »

I have just filled out the application for quick credit/rewards now!!! gave them my card details (stupid i know) after reading this!!! my intention was to get a credit score then cancel the free trial, I'm still within the 10 day free trial i have my members ID and passwords for both sites but how should i word my cancelation email???? any advice please??? :eek:

Tell them you would like to cancel your membership as of such and such a date.. Then send by recorded delivery a letter stating the same - make sure its recorded so you can prove it was delivered.

Then tell your bank that you want no payments leaving from your account to these accounts