Highcreditscore.co.uk & rewardsnow.co.uk [TEXT DELETED BY FORUM TEAM]

squeaky

That's an interesting one - are advertisement statements enforcible?

From a wiki article on contracts there's this...

One of the most famous cases on invitation to treat is Carlill v. Carbolic Smoke Ball Company,[23] decided in nineteenth-century England. A medical firm advertised that its new wonder drug, a smoke ball, would prevent those who used it according to the instructions from catching the flu, and if it did not, buyers would receive £100 and said that they had deposited £1,000 in the bank to show their good faith. When sued, Carbolic argued the ad was not to be taken as a serious, legally binding offer. It was merely an invitation to treat, and a gimmick (a 'mere puff'). But the court of appeal held that it would appear to a reasonable man that Carbolic had made a serious offer, primarily because of the reference to the £1000 deposited into the bank. People had given good "consideration" for it by going to the "distinct inconvenience" of using a faulty product. "Read the advertisement how you will, and twist it about as you will," said Lindley LJ, "here is a distinct promise expressed in language which is perfectly unmistakable".

But... if somewhere in the advertisment it says something on the order of - "See terms and conditions for details" then you might be fresh out of luck.

I wouldn't expect to be able to stop an automated process on the last day allowed, but I would expect that it could be reversed if you can show that you were in time.

John_Pierpoint

A few years ago there was a shop rental contract doing the rounds, it had an accelerator clause that regularly doubled the rent.
Like the challenge to put one grain of rice on the first square of the chess board, 2 on the second , 4 on the third etc, it was designed to bankrupt the tenant but the objective was to "get" the tenant's solicitor (and/or his insurance company).

Would you call that an anti social parasitic activity?

Obviously this piece of history bares no resemblance to the present discussion.

Fyffes

I actually emailed rewardsnow five days ago posing as a new potential customer. I asked them if they could confirm that the "merchants" appearing on their website were the companies participating in "the scheme" as mentioned within their Terms and Conditions.

I'm guessing it's a catch 22 situation for them. If they replied and told me that the merchants appearing on their home page are participating in the scheme, they know we can prove they lied. And if they replied to inform me that they're not in the scheme, the next logical question would be to ask why these companies appear on their website at all. Particularly considering that they make reference to participants in "the scheme" within their Terms and Conditions.

I don't think anybody will be surprised to hear that rewardsnow have decided to deal with this awkward question by ignoring it completely.

lmcmwh

I've also just had £19.95 taken from my account, and when i phoned these people, they said that all payments are non-refundable - how convenient! I'm struggling to buy food for me and my children, and then they take nearly £20 for nothing!! I'd never even heard of this website but they said I apparently had a 'membership' with them. When I asked for a supervisor and managers name to write to, I was given three different names (by two different customer service people) and a PO Box address. The bank has also told me that I can't get my money back because of this company's terms and conditions. I have had to cancel my card now to make sure they cannot take any more money.

I urge people to please be aware of REWARDS NOW - AND TO NEVER DEAL WITH THEM, they say they are not scammers, so why do I feel I have been so conned?

girlchid wrote: »

HI I have been a victim of these two websites I remember a couple of months ago requesting a credit check on line. As a result these two websites have been debiting my account of 19.95 each, each month. Does anyone know How I might be able to get my money back I am already struggling bearley being able to pay more bills and feed myself & family. & then I have this scamming website taking my money that has already been allocated to pay other bills I have ordered a new card.

THESE WEBSITES HAVE TO BE STOPPED highcreditscore.co.uk [TEXT DELETED BY FORUM TEAM] rewardsnow.co.uk [TEXT DELETED BY FORUM TEAM]
Really unhappy.:sad::sad:

Fyffes

I really can't understand why the existence of the Terms and Conditions of this company are deemed to be concrete evidence of a membership. Particularly by banks who are articulate when it comes to small print. The fact of the matter is that Rewardsnow do not provide evidence that you accepted these terms and conditions. Therefore the "membership" is surely null and void. I base this on my own experiences with the company who announced that they would no longer communicate with me after I made requests for electronic evidence to substantiate their claim that I accepted their T&C's.

Their "cos we say so" stance simply wouldn't stand up in a court of law and they know it. Hence the reason they refund everybody who takes them on and shows they mean business.

Brythonic

Following discussions with both Trading Standards my bank & Action Fraud I have had my money refunded. I am hoping now I have exposed them to the authorities that others like me who have been swindled, will find it easier to have their debits refunded.

Please make sure that you contact all three bodies, ie you bank, Action Fraud & Trading Standards. Good Luck.

chantelle2333

sorry not been around for a bit guys I have just been moving house and buying a brand new washer with my refunded money from rewardsnow from comet with absolutely no help from rewardsnow on finding my online bargain lol! interesting to hear the question you posed to them fyffes but not surprised they dodged it obviously. Just wondering what my next step should be, need to report to oft and write another email to flybe as they have not given me any kind of response after i discovered they were the people to allow this to happen to me. they have had 2 weeks now i think thats long enough don't you
C x

slipperyunit

I have found out that we have been charged for three months now. (I thought it was my Husband, and he thought it was me!)

Anyway, thought I might post a copy of an email I've just sent them, hopefully, this should do the trick, in getting our money back....

Dear Quinn Jay,

I have today trawled through my spam emails, and found your original email, unopened. I have used the membership number today on this email to log in and check your site. I find the site to be of no use to me whatsoever, and would not contemplate becoming a member of a company that claims to have affiliations with Asda, La Redoute, Comet, B&Q and other High Street chains, without any serious substantiation of these claims.

My husband is currently a consultant for Comet, and has spoken to their legal department this morning. They are aware of your alleged association with them, and are addressing this issue as we speak. I dare say, that if I contacted the other companies on the list, I am sure the feedback from them would be very similar.

To the task at hand.

Please provide with the following items to substantiate your claim to collecting £19.95 per month from my bank account since December 2010, which I have not authorised; or initiate an immediate refund;

• Please provide me with electronic proof, that I indeed ticked and accepted your terms and conditions page. You will need to provide me with a fully scripted page, where the source code confirms that I have indeed confirmed my acceptance. The scripted page must also contain my IP address, along with the exact time and date that this took place. A screenshot of the actual page does not constitute acceptance in English Law; please do not send me the screenshot again, as it is of no relevance whatsoever.
• Now that I have your located your 'welcome email'. Please provide me with legal justification that by merely the sending of this email constitutes a binding legal agreement, for this 'membership' to be valid.
• Please provide me with details, and evidence (evidence must be supplied in a durable medium) of delivery of your cancellation notice requirements, which have either been sent to me via email or hard copy post.
  
• Please provide me with a statement of account, that is required to be published and sent to me

If you are unable to provide me with any one of the four requests outlined above, then I'm afraid the question of our alleged contract being valid, will be treated as being null and void, and all unauthorised monies paid to your organisation must be immediately returned.

You will note, that I have not requested cancellation of 'membership', as I firmly believe that acceptance of membership has not taken place. I will however request that all processing of my details cease with immediate effect, and destroyed in accordance within the guidelines contained in the Data Protection Act 2005.

I will be contacting the various organisations that your website claims to have close working partnerships with. If these organisations confirm my suspicions that your website is unable to offer any significant savings, I will be reporting your organisation to the Office of Fair Trading, for follow up. (I am sure that your directors are on first name terms with the Office of Fair Trading by now.)

I believe a reasonable period of time to answer my queries would be within 40 working hours. That is to say, that I shall expect a reply from yourselves no later than Friday 18th March 2011. Failure to respond to me within the allotted time frame will result in further action being initiated.

Thank you

Fyffes

Nicely done.

I somehow doubt they've got a template letter prepared for a response to that. I'll hazard a guess that they'll duck the awkward questions, give you a full refund and hope you go away.

This lot simply cannot comprehend the fact that their "customers" might want to see evidence of their "membership". I'd like to think the public awareness generated by the successes of posters on this thread is throwing a huge spanner in the works at rewardsnow.

The last thing they want is people who know their rights. It must be making a dent in their ill gotten profit margins. I sincerely hope so.

slipperyunit

Thanks Fyffes..

When my husband came home last night, he told me that Comet were already looking into their alleged association with Affinity, as they werent on the approved list, and never had been.

Incidentally, is Credit Score Matters and Rewards Now are 2 separate companies, the legal issue of passing on payment details between 2 separate business entities needs to be looked at. The industry standard PCI DSS Compliance explicity details how this process is handled, and it must be approved by the end user in a more detailed and explicit manner than the current tick to agree method.

I suspect that this mob might just close the doors on Rewards Now in the very near future. Anyone who hasnt got their money back yet need to keep on top of this, in case they do close down.

Another interesting thing was the HSBC, who are my bank, were not in the slightest bit bothered about fraudulent allegations on my debit card....