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Attn: o2 Customers Using 07744/0844 number (merged)

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  • charlie12
    charlie12 Posts: 1,668 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    There's a thread on another forum here with some useful info and many people have had success with cancellations (registration required).

    HTH
  • JABWootton
    JABWootton Posts: 331 Forumite
    Part of the Furniture Combo Breaker
    If anyone has a O2 contract, you can cancel now penalty free. This is what you must do:

    Write a simple letter to their disconnections department (USE ROYAL MAIL RECORDED DELIVERY)

    Write in your letter that because O2 has changed your terms and conditions using charging for ringing 07744 & 07755 numbers that this put`s you at a disadvantage under clause 8.4 c of your terms.

    At the moment O2 let you ring 07744 & 07755 numbers out of your free x minutes, but from the 1st July they will charge you 25p a minute.

    This is your get out of contract free.
  • They may well just apply some bundle for these calls or make them free on your contract rather than letting you cancel.
  • sMARTie
    sMARTie Posts: 343 Forumite
    im sure they have thougth of this.. surely this is not possible..
    Sponge Bob Square sMARTie Pants :D
  • simliar thing for orange and its 1.50 itemised billing thing
    I Don't like you!
  • JABWootton
    JABWootton Posts: 331 Forumite
    Part of the Furniture Combo Breaker
    sMARTie wrote:
    im sure they have thougth of this.. surely this is not possible..

    Have cancelled my contract with them
    made sure it was legit before i posted
    may have posted on wrong board though so could this be moved to correct board
  • MORPH3US
    MORPH3US Posts: 4,906 Forumite
    1,000 Posts Combo Breaker
    Anyone else tried this?!?

    GF is on O2 and i'm sure she'd love to get out of her contract to get a new phone!!!

    M
  • stunno
    stunno Posts: 109 Forumite
    Is there anything similar going for Tmobile? It would be good if there were :)
  • No, at least T-mobile are not trying to change the terms and conditions of their contracts mide term like everyone else seems to be doing at the moment.
  • devils_nose
    devils_nose Posts: 170 Forumite
    I cancelled my O2 contract recently, 6 months early, and they haven't actually charged me the £96 they said they were going to - in fact, I keep getting credits from them??

    Very odd!
    Student moneysaving club - member no. 6
    Uni Reading
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