Orange Price changes ?

A-Trice

seems like the 'legal team meeting' isnt working yet

northerngeezer

Just had a phone call back from Steve from the CEO department who said that he was putting me through to someone in the retentions department who will explain the situation to me.

"Oh no" here we go again I thought but to my surprise a guy called Lee just simply explained that he was terminating my contract as of tomorrow and gave me a cancellation reference No.

He couldn't believe how many times I'd been knocked back.

Thanks to everyone on this thread and the guys over on BitterWallet

:T:rotfl::rotfl::beer::beer::rotfl::T:T:j:beer::j

A-Trice

did they say why you'd been allowed.

whats the number for the CEO department again ?

northerngeezer

A-Trice wrote: »

did they say why you'd been allowed.

whats the number for the CEO department again ?

No he just said "I'll pass you through to someone in retentions"

CEO No. is 0800 0790134

Good Luck

love_my_2_boys

northerngeezer wrote: »

Just had a phone call back from Steve from the CEO department who said that he was putting me through to someone in the retentions department who will explain the situation to me.

"Oh no" here we go again I thought but to my surprise a guy called Lee just simply explained that he was terminating my contract as of tomorrow and gave me a cancellation reference No.

He couldn't believe how many times I'd been knocked back.

Thanks to everyone on this thread and the guys over on BitterWallet

:T:rotfl::rotfl::beer::beer::rotfl::T:T:j:beer::j

YAY!!!!! Well done you :j

northerngeezer

A-Trice wrote: »

did they say why you'd been allowed.

whats the number for the CEO department again ?

Just remembered the guy I spoke to in retentions, Lee himself said that just because you haven't gone over as yet doesn't mean you will not go over in the future.

Hope this helps

A-Trice

I'll be trying this abit later, im still sceptical of it working for me though, seeing as some people still appear to be getting nocked back..

actually, do you reckon i could just ask at the CEO department to be put through to lee in retentions ?

love_my_2_boys

A-Trice wrote: »

I'll be trying this abit later, im still sceptical of it working for me though, seeing as some people still appear to be getting nocked back..

actually, do you reckon i could just ask at the CEO department to be put through to lee in retentions ?

worth a try...

northerngeezer

A-Trice wrote: »

I'll be trying this abit later, im still sceptical of it working for me though, seeing as some people still appear to be getting nocked back..

Have you phoned Ofcom, if not phone them first and state that you want to complain about Orange's change of T&C and they will give you a reference number.

Then phone the CEO and ask to speak to Steve (I'm only saying that because he was very friendly and helpful). Tell him your situation and give him the reference number that Ofcom gave you. With that he must reply to your request within 24 hours.

...and hopefully it should be sorted.


:beer:

A-Trice

alrite will be doing this at 4ish then. will monitor this thread untill then see what else happens.

massive thanks to everyone helping and posting info