Tesco reduced price sell by's

grex9101

haveagoade wrote:

I agree morp3us........we don't need sarkey comments from posters telling us we are tights G1ts.
Its a legit complaint against Tesco, and if the posters think its trivial then move on and comment constructively elsewhere!

And thinking about it ....why are they here on MSE anyway, if they are not tight g1ts themselves?

come on, there's tight, and there's TIGHT! (1p may still be 1p, but in the US, 1 cent is 1.2 (or something!))

seriously, the solution, as i suggested is simple-as the top man for the definitive answer, and take your proof in store with you - when you come up against it in store simply show the customer services (or whoever) the proof, and that's it!
just remember to ask that the definitive answer is cascaded down to store level, and bob's your uncle!

Wig

haveagoade wrote:

Hi Wig

I think you'll find the "the Buy2 get 1pound off " type promotions have/ are being phased out in Tesco, its all ..............

Buy 2 for £x .......... with no mention of the savings.

They used to state........"Buy 2 for £x Save £x.xx"

But the inclusion of the......" Save £x.xx" gives rise to the problem I've been discussing in this post.

It doesn't matter which format they use out of the two examples you give, legally they are both correct and legally you cannot argue that the reducies should qualify for the "save XXp" part of the offer. The only time you can argue that you should get the multibuy saving is when it says "buy 2 get £1 off" or "Buy 2 save £1". (note this would not be the case if there was a notice on the reduced price chiller cabinet saying multibuy offers do not apply to reduced priced goods Which I noticed they do have at Asda). But as I said, when they say that on the items and you buy them reduced price you do get the saving at the till everytime, if you don't you can ask for a full refund and keep the product (at Tesco).

And they are not being phased out, you see them frequently on the finest ready meals type items.

Well if you wann put your trust in this new super till to work out whats best for you as the customer then good luck to you!

I'd rather know what I'm gonna pay BEFORE I get to the till!

I don't put my trust in the till, I put my trust in the law, and I DO KNOW how much I'm going to pay BEFORE going through the till, if I don't get it I'll complain and get a refund and keep the product as per Tesco policy. You're seeing a problem where there is no problem.

haveagoade

I can't really follow your arguement Wig!

You are contradicting yourself!

You will not get R&R's in this example!

I don't know why you are objecting to the question of putting a sign saying

MULTIBUY SAVINGS DO NOT APPLY TO REDUCED PRICE ITEMS

Cos quite plainly...........they don't NOW.........and they DID before!

Wig

R&R's ??? refund & return???

I'm not contradicting myself.

Jeez :wall:

Ok listen,

If it says "buy 2 save £1"

YOU WILL save the pound at the till even if they are reduced price. (this is why I object to your idea, I like saving the extra pound). And this is LEGALLY BINDING on the retailer to give you £1 back* *Unless they have a notice clearly displayed saying multibuy offers do not apply to reduced price items.

If it says "buy 2 for £5" OR "buy 2 for £5 save 98p" you will not get the saving at the till because this only means they have to sell you two for 5 pounds (or less) (a saving of 98p from the normal price).

If in the first example you don't get your pound back, then you have been overcharged and you can as per their policy claim the refund and keep the items.

If in the second example you get charged more than 5 pounds you can claim a refund and keep the items as per their policy.

haveagoade

Well the facts are whatever the wording, before Tesco gave the saving from a multibuy, despite a sell by reduction.

What you are saying is now they have played with the wording in order NOT to give a multibuy saving on reduced price items.

A case of WEASEL words.

Why would you want to defend Tesco in this? They have already admitted to me they have changed their policy since last year.

So Why can't they Tell their customers......and not use weasel words on the package descriptions.

IvanOpinion

And what weasel words would you like them to display that will satisfy absolutely everybody on this planet. Some things you just have to accept are the way they are and applying a little bit of common sense will solve any issues.

Ivan

haveagoade

Well it gets my goat when they reduce a £2.99 item to £2.29 in the sell by counter, which is just about to go rancid, with torn bashed boxes and they have dozens of them stacked up!

And you can buy two good sell by's for £2.50 each........its a con!

Tesco promote the mindset of "buy more and save" even when the shopper does not need/want more! it drives up Tesco profits by increasing volumes and driving down their supplyer prices, Tesco have driven down their supplier's prices already, the real price of the item is no longer £2.99, a discount has been given to Tesco. These lines are realistically bought in pairs, by the consumer and are to all intents, a single purchase, and the real price is £2.49 each.


Then Tesco move the vast numbers of multibuys to the reduced section, still promoted to the consumer, via the packaging and surrounding displays, as "buy more and save".

If Tesco wish to adopt the "SUPERSIZE ME" and save approach to marketing, then they should make it clear when the "SUPERSIZE ME" and DON'T SAVE applies in the reduced section.

The £2.99 price is an artificial inflated price, and to place the items in the reduced sell by section and reduce in relation to this artificial inflated price is a deception.

It may be excused ( but I personally would not excuse it) IF there was only one item in the reduced section, But in my experience these reduced section are stacked to bursting with these multibuys, its inevitable becuase Tesco have bought them in, in such huge numbers.

Why cannot Tesco go back to reducing items on promotion SINGLEY, again its the SUPERSIZE mentality, its WRONG! Why can't these products be £2.50 each, why do we have to buy 2?

Again its another example how Tesco are squeezing ever more margin from suppliers and CUSTOMER............But some people Cannot see it!

filigree_2

If I was the OP and I had a choice between 2 fresh pies at £5 or two stickered pies for £4.98, I would buy the freshest pies for £5 and blow the expense

Regardless of customers motives in buying up reduced goods, remember they are doing the store a favour. As one Sainsbury's manager said, he'd rather sell the stock for 50p than throw it in the bin. Well said, that man. If supermarkets only reduce the goods by a few measly pennies then they won't be sold because shoppers won't be tempted. They can sell those pies for £4 to the OP or they can throw them in the bin - how stupid is that?

RAMBLER

filigree wrote:

If I was the OP and I had a choice between 2 fresh pies at £5 or two stickered pies for £4.98, I would buy the freshest pies for £5 and blow the expense

Regardless of customers motives in buying up reduced goods, remember they are doing the store a favour. As one Sainsbury's manager said, he'd rather sell the stock for 50p than throw it in the bin. Well said, that man. If supermarkets only reduce the goods by a few measly pennies then they won't be sold because shoppers won't be tempted. They can sell those pies for £4 to the OP or they can throw them in the bin - how stupid is that?

Totally agree, but you still see people getting visibly excited and hovering around the reduced sections. It's particularly funny in the evening when its like sardines in a tin around the poor assistant as they take off that extra 10p

haveagoade

Yeah and these stores have to pay the ever increasing landfill tax on waste food cos its classed as hazardous waste so I'm told.........just goes to show what they will do to protect their margins!