found a snail in my grapes from tesco today, what can I do?

foreign_correspondent

Tozer wrote: »

Grapes were bought. Not grapes with mollusc.

Where is the line drawn? Served food in a top-end restaurant and a dead snail is with your meal.

where do you draw the line indeed? -by your logic, all fresh unwashed produce must come free of any specs of soil, aphids etc, which is an unreasonable expectation...

however, expecting customers to be responsible for washing and preparing fresh produce is not unreasonable. It is like someone buying potatoes, and not expecting to have to wash them, or buying an onion then expecting not to have to peel it.

As for the customer not buying 'grapes and mollusc' - well, I don't buy 'broccoli and clingfilm', but it comes with it (and I would rather it didn't)!

Tozer

foreign_correspondent wrote: »

where do you draw the line indeed? -by your logic, all fresh unwashed produce must come free of any specs of soil, aphids etc, which is an unreasonable expectation...

however, expecting customers to be responsible for washing and preparing fresh produce is not unreasonable. It is like someone buying an onion then expecting not to have to peel it.

As for the customer not buying 'grapes and mollusc' - well, I don't buy 'broccoli and clingfilm', but it comes with it (and I would rather it didn't)!

Customers should be responsible for washing and preparing - you are absolutely right. But removing a snail from grapes - somethign I reckon we've all pecked on without washing - is MASSIVELY different from peeling an onion. Or an orange. Or anythign.

As for the clingfilm thing. Thats a bit of a daft analogy don't you think. That is packaging. You don't buy grapes EXPECTING a snail in there. Certainly hope not anyway.

Can't believe you don't see the distinction between the expectation of stuff that was deliberately there and things which probably most people would say ought not to be there??????????

molerat

Tozer wrote: »

Would you really want an item that a snail had been slithering over. I wouldn't.

Best not buy any vegetables or fruit then. Definately don't buy any veg from the continent as they spray human !!!! on them :eek:

I bought some tatties the other day and they had this brown soil like stuff on them. Who should I complain to.

Tozer

molerat wrote: »

Best not buy any vegetables or fruit then. Definately don't buy any veg from the continent as they spray human !!!! on them :eek:

I bought some tatties the other and they had this brown soil like stuff on them. Who should I complain to.

Missing the point perhaps?

foreign_correspondent

Tozer wrote: »

Customers should be responsible for washing and preparing - you are absolutely right. But removing a snail from grapes - somethign I reckon we've all pecked on without washing - is MASSIVELY different from peeling an onion. Or an orange. Or anythign.

As for the clingfilm thing. Thats a bit of a daft analogy don't you think. That is packaging. You don't buy grapes EXPECTING a snail in there. Certainly hope not anyway.

Can't believe you don't see the distinction between the expectation of stuff that was deliberately there and things which probably most people would say ought not to be there??????????

Why would you eat an unwashed grape?

I wouldn't, just as much as I wouldnt eat an unwashed potato. You can reasonably expect to find contamination, pests and sadly, chemicals on any unwashed fresh produce.

Perhaps, as my family are veg producers, who sold wholesale and supplied supermarkets for years, I am more aware of the realities than you are - and if you 'dont want to eat anything a snail has slivered over' you had better go on the atkins diet - and even then you probably wouldn't be safe!!

peachyprice

You should have gone back for more, you could have had a fun afternoon having snail races on the boardroom table.

Tozer

foreign_correspondent wrote: »

Why would you eat an unwashed grape?

I wouldn't, just as much as I wouldnt eat an unwashed potato. You can reasonably expect to find contamination, pests and sadly, chemicals on any unwashed fresh produce.

Perhaps, as my family are veg producers, who sold wholesale and supplied supermarkets for years, I am more aware of the realities than you are - and if you 'dont want to eat anything a snail has slivered over' you had better go on the atkins diet - and even then you probably wouldn't be safe!!

Yeah, ok. Eaten loads in my time I reckon.

See people in Tesco eating them as they walk around. Cue - debate about theft.

Anyway, do look up the case. I find it quite ironic that a mere little snail changed English law forever.

Off to enjoy my Friday night now.

molerat

Tozer wrote: »

Missing the point perhaps?

That I can accept that something that could naturally be on an unprepared product might be there ? If I had gone into a restaurant and orderd a salad and there was a snail in that then I would create about it as I would have paid for someone to have removed the snail.

twentypenceoff

peachyprice wrote: »

You should have gone back for more, you could have had a fun afternoon having snail races on the boardroom table.

it would be funnier if they all rode little scooters like in the photo.

if you could really teach them tricks like that you could have a snail circus.

bit hard for them to be clowns, you have to be really confident for that, but some snails dont come out of their shells much.

Halloway

Tozer wrote: »

Depends what you mean. Refund - YES! Would you really want an item that a snail had been slithering over. I wouldn't.

Compensation? Reasonably amount for the hassle - totally appropriate in my view.

Snails really don't bother me. I grew up in the country and my food either came from local farms or the garden. I've seen it all. Many's the time I cracked open an egg into a pan to discover it had been fertilised and was, to all intents and purposes, a dead chick, or parts thereof. Scoop it out and carry on. Get over it. Got a snail in your grapes? Wash the grapes and get over it. If the prospect of gastropods in your grapes fills you with nauseating dread, check them first.