found a snail in my grapes from tesco today, what can I do?

foreign_correspondent

jeffy22 wrote: »

it was still alive. I bought the bag for my office as a treat and we had eaten half of them. One poor girl was sick in the toilets. Can I complain?

I would certainly complain if my colleague bahaved so hysterically - does she know they are from a plant that grew in the soil which is made up of dead, rotten things and !!!!!!? So, her grapes will be made from nutrients the plants drew from this rotten vegatable and animal matter.

Does she realise they will have been crawled on by insects and flies, and that indeed without these insects the grapes would never have been pollinated?

Why on earth did she feel the need to vomit because a snail may have been eyeing up the grape that she ate? (the snail had more right to feel agrieved actually)

Why on earth didn't you rinse the grapes? ....do you think they are produced in a sterile factory somewhere? Does the bag say 'washed and ready to eat' on it like some salads? - I expect not, so you should have washed them.

There is a far greater risk from pesticide residue than from the snail anyway. Snails are relatively clean.

Can you complain to the shop though? Well you can if you want to look like a total prat - I wouldnt show myself up to be honest.

Teahfc

You will notice that on all pre packed produce it either says ready to eat or wash before eating !
Produce is grown in fields :eek:

Complain you may get a £10 voucher from Tesco and a letter of apology, your name wil go on the data base and you will be recorded as a complainer :rolleyes: FACT !

How much do you value or privacy ? £2.00 worth gf grapes and a snail that is 250 miles away from his home :rotfl: or £10.00 and maybe your name on a big data base sold to oher companies ?

DEAL or No DEAL

foreign_correspondent

Tozer wrote: »

For the record, anyone who has studied law amongst us wiill realise that snails have been involved in some hugely significant case law which changed the law forever. It involved a certain snail and a bottle of ginger beer.

Big difference between buying a processed and ready to consume product like bottled ginger beer, where the purchaser can reasonably expect to have no preparation to do, and buying fresh and unprepared fruit, where the consumer is reasonably expected to wash the product (and remove the stalks from the grapes) before eating - if you have studied law (and I have not) I would have thought this distinction would be clear.

Tozer

Grapes were bought. Not grapes with mollusc.

Where is the line drawn? Served food in a top-end restaurant and a dead snail is with your meal?

"Oh, sir, fret not - it is natural and all organic".

Come on.... Nobody is saying OP deserves £1m compensation but a "sorry" and £10 voucher (think about how much that actually costs Tesco) for the hassle. Easily done.

twentypenceoff

you could have played "guess the name of the snail" or gone outside and found more, and had a snail race.

:j

needaspirin

I'm disgusted! I bought 1 kg of snails and found that one had been replaced by a grape! I assume that the snail switched with the grape in order to escape my planned escargot. If anyone apprehends this defector please contact me to arrange a prisoner swap.

Tozer

foreign_correspondent wrote: »

Big difference between buying a processed and ready to consume product like bottled ginger beer, where the purchaser can reasonably expect to have no preparation to do, and buying fresh and unprepared fruit, where the consumer is reasonably expected to wash the product (and remove the stalks from the grapes) before eating - if you have studied law (and I have not) I would have thought this distinction would be clear.

Brilliant. Donoghue -v- Stevenson. Probably the most important case in the English theory of negligence.

Its been around since 1932 and I reckon the fact you disagree probably won't change the law!!!:rotfl::rotfl:

Halloway

Maybe the OP might be entitled to a refund but compensation? Nah.

rev_henry

:rotfl: :T

needaspirin wrote: »

I'm disgusted! I bought 1 kg of snails and found that one had been replaced by a grape! I assume that the snail switched with the grape in order to escape my planned escargot. If anyone apprehends this defector please contact me to arrange a prisoner swap.

Tozer

Halloway wrote: »

Maybe the OP might be entitled to a refund but compensation? Nah.

Depends what you mean. Refund - YES! Would you really want an item that a snail had been slithering over. I wouldn't.

Compensation? Reasonably amount for the hassle - totally appropriate in my view.