Need advice on what to do about Michael Jackson tickets - postponed dates.

Halloway

soolin wrote: »

Personally I wonder if this will bring rogue ticket sellers out in the open now and whether we will start to get threads about 'how do I get a refund when my sellers won't help'. I also speculate that if this turns into a problems with refunds and goodwill for buyers who are outside the 45 day paypal time frame whether ebay will use it as the excuse they need to hold ticket monies until tickets are available (like the Play model) or even ban sales altogether.

I think a metaphorical bloodbath could well ensue. Some people who bought on eBay are going to be left badly out of pocket and I expect eBay to wash their hands of the whole business.

StaffsSW

Can I be the first to predict that the press will latch on to this in the next few days,a nd ebay will make a kneejerk reaction to ban ticket sales completely.

The press around ebay and ticket sales has always been diffocult at best,m but I think the negative fallout from this will surpass anything seen before such as the Live8 & Diana tribute concert etc.

StaffsSW

http://news.bbc.co.uk/1/hi/business/8120412.stm

Ticketholders for the sell-out Michael Jackson concerts at London's O2 from July should now get their money back.
Fifty shows - due to start on 13 July and set up as his big comeback dates in the UK - sold out rapidly from official ticket sellers.
Fans who bought directly should now get a full refund, although it is a gloomier picture for those who bought from a third party.
If no terms and conditions applied then these buyers have no legal rights.
Your rights
Anyone who bought tickets directly from the O2, or from agencies connected to the tour should get a refund or possibly an exchange for another event as stated in their terms and conditions.



Ticketholders should check their confirmation email for the name of the ticketing company through which the tickets were bought. This shows who they should make their claim to.
But Tony Northcote, of the Trading Standards Institute, said that the picture was a little more opaque for those buying from elsewhere.
If these tickets were sold on by established agencies then terms and conditions offering a refund for cancellation should again be in place.



Examples of such refunds came with cancellations of shows such as when Amy Winehouse pulled out of a tour in 2007.

But if tickets were bought from private sellers on the internet or in person then no terms and conditions are stipulated and so the buyer does not have any set legal rights.
In this case, the best ticketholders can hope for is a friendly agreement with the seller to be handed their money back. The seller could then apply for their money from whomever they bought the tickets from.

DaveAshton

stevew8975 wrote: »

Can I be the first to predict that the press will latch on to this in the next few days,a nd ebay will make a kneejerk reaction to ban ticket sales completely.

The press around ebay and ticket sales has always been diffocult at best,m but I think the negative fallout from this will surpass anything seen before such as the Live8 & Diana tribute concert etc.

Especially considering the current Ashes fiasco (something along the lines of the tickets being cancelled if the original distributor finds out they went to a tout... or something).

soolin

stevew8975 wrote: »

Can I be the first to predict that the press will latch on to this in the next few days,a nd ebay will make a kneejerk reaction to ban ticket sales completely.

The press around ebay and ticket sales has always been diffocult at best,m but I think the negative fallout from this will surpass anything seen before such as the Live8 & Diana tribute concert etc.

I completely agree, the bad press will come first, then the threads from buyers with 'I can't get a refund' or 'my seller will only refund face value', then ebay will rush out a daft policy and blame it all on the touts and start banning everything.

Then, just as the dust settles the threads from the touts will start all claiming not be touts but to be honest fans who just bought a dozen extra tickets which they can't use and which they sold honestly for a 100% markup. Then the 'ebay is the devil' threads will start because no one can sell tickets and get their funds released before actually supplying them.

seashore321

I know this is in bad taste but some people are saying that the tickets will still have a good face value for memorabilia collectors who want them. As most people will obviously want there money back few tickets will be left so they may get a scarcity value!

They are already out there making a profit on his so sad early death.

Kingsd316

seashore321 wrote: »

I know this is in bad taste but some people are saying that the tickets will still have a good face value for memorabilia collectors who want them. As most people will obviously want there money back few tickets will be left so they may get a scarcity value!

They are already out there making a profit on his so sad early death.

But tickets have not been dispatched so no one actually has them 'in hand'

pelirocco

I could understand people being up in arms over refunds if the preformer pulled out , but someone has died . If you didnt get any of your money back , what have you lost? , a few hours of your life listening to music ? not a lot is it really

StaffsSW

Some corporate tickets have been issued direct by O2, but the official tickets haven't been printed yet.

However - I still have a pair of unused tickets for the Nirvana Brixton Academy gig in April '94... I wonder....?

StaffsSW

pelirocco wrote: »

I could understand people being up in arms over refunds if the preformer pulled out , but someone has died . If you didnt get any of your money back , what have you lost? , a few hours of your life listening to music ? not a lot is it really

It was a curtain call gig for one of the biggest selling artists the world has ever seen, or probably will ever see. Regardless of what people thought of him as a person, there is no denying that as a musical talent and entertaining performer, he was hard to surpass.

You know how people still talk about Woodstock and Elvis gigs 30 years after the event? The same would have been said about these gigs as well.