does anyone get abuse from the post office as an ebay seller?

TurkishDelight

We live too far out to use the post office often, but whenever we do they're friendly. They even seem to like us using paypal postage because it's quicker.
I remember when I was growing up and the post office in Denbigh was awful- my parents tried to avoid it as much as possible because the staff would always question everything and harumph about the place. That was a "proper" one as well, not one in a shop.

yummymummyoftwo

mine is a pain aswell
he will happily serve a pensioner while theres a massive q behind them for half an hour as theyve forgot their pin etc
but come to me and he says leave them with me,but all my parcels are prepaid paypal and recorded fair enough i am not paying him to do them but royal mail are still getting my money i really dont mind but when i go for my recipts the next day he shouldnt lose them which he does and i think probably on purpouse so i dont go back again

alternativedrphd

it is lovely and amazing to hear of different PO experiences especially in todays climate

Strapped

TurkishDelight wrote: »

We live too far out to use the post office often, but whenever we do they're friendly. They even seem to like us using paypal postage because it's quicker.
I remember when I was growing up and the post office in Denbigh was awful- my parents tried to avoid it as much as possible because the staff would always question everything and harumph about the place. That was a "proper" one as well, not one in a shop.

The one I use is in someone's house (converted utility room!), complete with washing machine going behind the counter :rotfl:

alternativedrphd

Strapped wrote: »

The one I use is in someone's house (converted utility room!), complete with washing machine going behind the counter :rotfl:

LOL, i never knew!! that must be interesting...:D, but hey if they are lovely and nice i would go to them everyday:T

livelyred

I have 2 post offices nr me one a main one and the other a sub they are both great they even know me by name now as i have been going there so long now with my parcels, my sub post office was going to close but thankfully now staying open , i dont know how you kepted your cool with that B**** i would of probably knocked her out if i could of got my hands on her she has no right to speak to a customer like you i hope you take it further no one gets away with that tone with me i can tell yer lol

alternativedrphd

livelyred wrote: »

I have 2 post offices nr me one a main one and the other a sub they are both great they even know me by name now as i have been going there so long now with my parcels, my sub post office was going to close but thankfully now staying open , i dont know how you kepted your cool with that B**** i would of probably knocked her out if i could of got my hands on her she has no right to speak to a customer like you i hope you take it further no one gets away with that tone with me i can tell yer lol

thanks..i was on tears by the end of it and they did not even say sorry.. just a smirk... it has all gone to their head i guess..

i have called local paper and they said they can prob put it in under local news or something... and the metro as well....

bluebell_lily

I had two POs which had closed down, so the current one which I use (a bit further away) is always a 30 minute or so long queue. It is in a town centre, but the staff varies. The lady who moved to this PO had worked for one of the closed POs before, so I prefer her service, but there is one or even two that don't do their job properly. One does not give POP just the last receipt, so have to figure out which is which. :eek:

Strapped

alternativedrphd wrote: »

LOL, i never knew!! that must be interesting...:D, but hey if they are lovely and nice i would go to them everyday:T

Well, they are only open 3 mornings per week, but I do get the local gossip whenever I go lol

cyril82

We have had a few threads like this one over the last few weeks about the poor service from post offices and the contempt some seem to have for ebay sellers.

What makes me laugh is when you see the news reports on t.v that royal mail are struggling, well of course they are when they are quite happy to spend 10 minutes waiting for an old dear to count out the price of two second class stamps from the pennies in her purse then get stroppy with ebay sellers for coming into their shop on a regular basis with 10, 20, 30+ first class, recorded and special delivery items.

With 15 million registered uk users, and millions of part time and fulltime sellers ebay sellers should be royal mails primary target customer aside from corporate customers, they should roll out the red carpet and offer discount if more than x amount of items are despatched via the sellers local post office per month, a kind of loyalty reward scheme.

Instead they choose to treat this huge modern customer base with contempt, and then wonder why local post offices are struggling,

It's because we are all at the main office where we don't get the attitude, idiots..... :rotfl: