Just Dial Saver users moved to Talk Talk

Aiadi

Hi everybody, How can one cancel the Just-Dial saver account without switching over to Primus. It says in the email they sent me to contact Just-Dial but I can't find a contact number. Is an email asking for cancellation enough. I've written that I'll be cancelling my DD on 01/05/06. Any idea?

Heinz

Aiadi wrote:

Hi everybody, How can one cancel the Just-Dial saver account without switching over to Primus. It says in the email they sent me to contact Just-Dial but I can't find a contact number. Is an email asking for cancellation enough. I've written that I'll be cancelling my DD on 01/05/06. Any idea?

What about calling 0800 800 150 ("Hello BT, I'd like to come back")?

Aiadi

Heinz wrote:

What about calling 0800 800 150 ("Hello BT, I'd like to come back")?

Will that be sufficient Heinz? I thought I would have been stuck with Just-Dial for a whole year if it wasn't for the change in there T&T. May be I am confusing things though. If I am to get on the phone to BT then will I need to have anything to do with Just-dial or TalkTalk? Thanks for your help.

Heinz

Aiadi wrote:

Will that be sufficient Heinz? I thought I would have been stuck with Just-Dial for a whole year if it wasn't for the change in there T&T. May be I am confusing things though. If I am to get on the phone to BT then will I need to have anything to do with Just-dial or TalkTalk? Thanks for your help.

I'm assuming you just signed up with JD for CPS (i.e. left your line rental with BT).

If so, you can change whenever you like AFAIAA.

utilitybroker

Question No 15 on the JDS Faq page. http://www.just-dial.com/pages/faqs_saver.asp

"Do I have to sign up for 12 months?
No, there is no minimum period of commitment. But please allow at least 14 working days if you wish to move to a new telephone company. "

Geoffrey_Coan

tstodart wrote:

You can also try USwitch to sign up to Primas via Quidco - for a potential cashback of £8.

I received the email from Justdial as well and initially thought that 99p a month wasn't worth worrying about. Then the moneysavings sense took over, I found this article, and last night I initiated the transfer to Primus using the Quidco link to uswitch.

The £8 credit's already showing as "tracked" in my quidco account - unlike the Tesco purchases I made earlier in the year that have gone into a black hole

Pity I didn't use the quidco link when I switched electricity supplier a month or so ago after Basic Power went under.

Thanks for the tip though

babsx

Just switched via Quidco, hope to see the £8 cashback. Now waiting for confirmation e-mail.

csj_2

I'm with Primus / 1899 etc. etc using an Orchid dialler programmed with the Heinz configuration.

Although I can log in to my Primus account, when I then click on the ebilling button, after a delay, I get the response that the site can not be connected and so I am unable to check my Primus bills. Has anybody else had this problem I've e-mailed Primus and am still waiting for an answer. I can obviously see the total that gets taken from my bank account but am unable to check precise call details.

csj_2

I'm using an Orchid dialler programmed with the Heinz program. I noticed today (Saturday) that when I called a 01 number I got the typical 1899 / 18186 response of "zero pence per minute". Surely, if the Heinz program is working, the 01 call should be diverted to Primus CPS and be free (evenings /)weekends) without even a 5p connection (which I assume is what the "zero pence per minute" indicates).

How can I check that my dialler is working correctly.

Heinz

csj wrote: »

How can I check that my dialler is working correctly.

The only way is to make a UK 01/02 call a few minutes before 6pm on a weekday (and hear 18185's "zero pence per minute" tariff announcement) and make the same call a few minutes after 6pm and listen for the absence of the tariff announcement (indicating the call is going via Primus).

It sounds to me like your Ochid has dropped its time/day setting - force it to call home (***12#4567890*3) and, when you hang up, watch the light on the V4 flash for between a minute and about two.