We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Madasafish Questions/answers (merged threads)
Options
Comments
-
James,
I have definately seen the sync speed over 7000 and I think that at some stage it was in the high 7000's.
I do recall commenting on the high sync rate compared to the speed test result to my Son at some stage.
Connection seems to have been very stable for a few days now.0 -
Hi Gary,
Would you like me to raise a fault to BT on your behalf, asking them to amend your SNR to the default level of 6dB?
Hopefully that should result in quite a nice bump to your sync speeds and subsequently your IP Profile“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
James,
Give it a go, I will keep an eye on things and get back to you.
Thanks.0 -
Hmm.
This might have to be done tomorrow. It's looking like BTs faults system is having a bit of a bad day and I can't rase a fault currently.“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Actually, it's started to play nicely agai, so I've raised the fault to BT and put a ticket on your account stating this.
Hopefully we'll have some news in 24 hours or so.“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
hubballi - I still think they are an incompetent bunch of t*****s - that's my opinion and given my recent experiences with MAAF I think I am entitled to this opinion.
That may be so Frugalas and no, I don't think it should be all possitive. Its calling them t*****s which I don't think is appropriate.0 -
wally banker is much more polite.
Seriously though, let us stick to facts and not get into the name calling , however much it makes one feel better - It is a bit like shouting at the telly.0 -
harryhound wrote: »It is a bit like shouting at the telly.
but I like shouting at the telly !0 -
Morning Gary.
I've just updated your ticket. I've spoken to BTw Diagnostics this morning and after a quick chat they've agreed to change your SNR back to 6dB which should happen in a couple of hours.
Let me know you get on.“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Gary,
Looks like we've got a result“Official Company Representative
I am the official company representative of Plusnet. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards