Trying to help my Dad:-)

DCFC79

suzanne wrote: »

Thanks Fonz,

Will try!!

Thanks everyone don`t know what I would do without you:-)

Suzanne

for remote assistance to work, the 2 of you will both need the latest version of msn, i tried doing it other day and it wouldnt let me continue as other pc wasnt upto date on msn

suzanne

Damn, neither of us are on MSM

Thanks DCFC79

Suzanne

DCFC79

suzanne wrote: »

Damn, neither of us are on MSM

Thanks DCFC79

Suzanne

its easy enough to install msn

suzanne

Sorry DCFC79,

Its going to take a lot to talk Dad through everything else he needs to do, but thanks anyway.

I am going to try to do a System restore, just need to work out from which date as I think he has already removed Superantispy>

Cheers Suzanne

Ps. I have Vista, do I have remote assistance and do you still need MSM?

suzanne

Hi again,

Cannot seem to do a system restore!!

I have suggested he tries Virgin(bb supplier) or Comet(bought pc in april) to help.

I just can`t visit for at least 2 weeks:-(

Suzanne

Taffybiker

suzanne wrote: »

Damn, neither of us are on MSM

Thanks DCFC79

Suzanne

MSN is one way, but not strictly necessary. Remote Access > Invite Someone to Help You.
Your father can input your email address (at the bottom) and send you a file through email. When you open the file it will request your father to allow you access to his PC. At the start, you can only view his desktop screen and chat in a window. Above the window is a button to take full control of the remote PC. Again, your father will need to allow this. Once he has accepted, you will be able to control his PC as if it were your own.

suzanne

Cheers Taffybiker,

Where is Remote acces on XP, I have Vista so don`t know whwere to tell him to input my e-mAIL address?

Sorry to be dim:-)

Suzanne

aliEnRIK

Your not dim suzanne. I think most of us have never used it (I havnt anyways). Heres a basic tutorial to get you started ~
http://www.microsoft.com/windowsXp/using/mobility/getstarted/Remoteintro.mspx

suzanne

Cheers aliEnRIK,

Will study that tomorrow on day off:-)

I feel I am learning so much Thanks again
Suzanne

Taffybiker

suzanne wrote: »

Cheers Taffybiker,

Where is Remote acces on XP, I have Vista so don`t know whwere to tell him to input my e-mAIL address?

Sorry to be dim:-)

Suzanne

Sorry Suzanne - I am the dim one. I meant Remote Assistance, not Remote Access. It's exactly where Fonz says in post #20. After clicking on Invite someone to help you, the next screen offers a choice to use Windows Messenger, or use e-mail.
This is the same method I use to assist my own father. My PC has XP, his has Vista.