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Mango Book Club

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  • Pieman1972
    Pieman1972 Posts: 268 Forumite
    They are sending me the "logon" details of where I "linked through" from.......
    What should I put in here that won't upset people.........
  • KizzyK_2
    KizzyK_2 Posts: 993 Forumite
    Have they send them/have you recieved them yet Pieman?

    Edited:

    I just got this in my inbox.
    ear Sir/Madam,

    Thank you for your e-mail.

    Thank you for your recent communication.

    We are sorry to learn that you received a parcel from us that you did not specifically order. Arrangements have now been made to clear and cancel the account, membership number as quoted above. You may receive one further communication from the club regarding this order, would you please disregard it with our assurance that the matter has now been resolved in full.

    Our introductory parcels are only sent when we receive a specific request for them. An application for membership was received bearing your address, but apparently without your permission.

    In view of the inconvenience you have been caused, would you please retain the items free of charge and with our compliments.

    Please accept our sincere apologies for any inconvenience this matter has caused you.

    Regards,
    Customer Services

    At least that seems to be then end of it.

    Anyone wanna buy a book ;)
    :j Draco dormiens nunquam titillandus :j


  • Cat72
    Cat72 Posts: 2,398 Forumite
    We recieved the same thing this morning- a book claiming we has subscribed to a book club.We phoned them up to complain and they tried to claim someone in the family ha signed up. Bo*****S ! So we have just to keep the useless book. I think its a disgrace- and fortunately I did a search on here and found out it is a scam. Anyone we can complain to ? as some people will get conned by this.
  • Pieman1972
    Pieman1972 Posts: 268 Forumite
    No - haven't received anything - apparently needs to go via another Department. A/C put on hold for 28 days apparently. I will be following this up with a letter.
    I do find it amazing that so many people have "been scammed" and supposedly signed up via a PopUp......

    Will wait and see!
    What should I put in here that won't upset people.........
  • I suspect the mutual points wesite which I visited recently and also buymeaticket website (or something like that) for passing my details on. Not sure though.
  • plumb1_2
    plumb1_2 Posts: 4,395 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I recieved a crapy book last week also, well it was left outside in the rain, with a card posted through the letterbox.

    There is no way i am wasteing my dosh phoneing them up, just to tell them to came and collect, as far as i am concerned they have sent me a free book, i didn't ask for it, or joined their club.
    They dont have any of my bank details etc, so how are they going to claim the £0.99 from me, and payment for any others they send me.(free)
    Plus they have no proof i have recieved any book.
  • Mine was signed for by a neighbour, so I was unable to adopt this attitude. I am still concerened that they might try to chase payment and record a black mark in my credit reference file.
  • RAMBLER
    RAMBLER Posts: 1,209 Forumite
    It is a disgrace that anybody can be signed up so easily. At least were safe while we are on this site...
    There is no need to run outside
    For better seeing,
    Nor to peer from a window.
    Rather abide at the center of your being.

    Lao Tzu
  • Pieman1972
    Pieman1972 Posts: 268 Forumite
    9 days and nothing......have not got round to doing the letter to the boss.....but will do it tomorrow.......

    This thread has gone quiet - guess Mango do their "mailings" in batches ?
    What should I put in here that won't upset people.........
  • impy78
    impy78 Posts: 3,157 Forumite
    Hiya, I had the same thing happen to me last week.

    I called up the number in the new member email and fired off a long barrage of "What are you doning?!" to the advisor who said she deleted the account.

    As I didn't believe her, I sent an email to "support" who emailed me back saying there was no account registered to me.

    Mind you, I did also send them a copy of the email I sent to Watchdog.....


    I wait with baited breath.....
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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