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Charged £5 for damaging table mat

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Comments

  • robnye
    robnye Posts: 5,411 Forumite
    Part of the Furniture Combo Breaker
    go on go on go on ....name em......... :D

    lorian: love your logo..... :)
    smile --- it makes people wonder what you are up to.... ;) :cool:
  • Pulse
    Pulse Posts: 389 Forumite
    You most certainly should name them on here!! I would, and so happily! :)
  • mariejader
    mariejader Posts: 413 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I would contact the local paper if it was me to be honest.

    If they are charging people for the mats can they prove they are buying new ones, from your description of the mats they can't be, so does that count as obtaining money by deception? I am sure they will write off most of that stuff as far as the tax man is concerned at the end of the year anyhow

    I would also gone and found the cheapest set I could have found in the £1 shop and took them into the cafe and demanded my money back.

    Just think how many times a day this practice could be happening quite a bit of profit I think.

    The paper publicity will cost them more than £5 in the long run.

    Name them I say!
  • Anniek1969
    Anniek1969 Posts: 470 Forumite
    Totally agree with mariejader. Contact the local paper and I bet you'll find you're not the only one they've charged for damage to table mats. They're probably making a fair bit out of it.

    Wouldn't mind paying for damage my DD done but they've already admitted that some of the marks where already there and they had already charged someone else for that damage which means that they should have used that money to replace them.
  • nearlyrich
    nearlyrich Posts: 13,698 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Hung up my suit!
    Unbelievable cheek !!!!
    I use cafes in the area when I go to visit customers and if it's one I use I won't be going back.

    Whilst I believe that parents should control children and that even 3 year olds should be able to sit at a table and eat a meal without causing WWIII, they must have been pretty poor quality mats to be damaged by the kind od stickers a 3 year old would have access to.

    I have seen people break plates and cups in cafes (by accident) and not get charged it's part of the wear and tear of running a catering business.
    Free impartial debt advice from: National Debtline or Stepchange[/CENTER]
  • jackieb
    jackieb Posts: 27,605 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Why are they charging you for a full set? I take it they already charged another customer £5 already. Don't all their tables have matching mats? They should have spares if they're buying all these sets. Are they replacing the whole set if one gets marked (obviously not). Cafe's in my experience, usually have the same mats on every table so there would be no need to replace the whole set.
  • V.Lucky
    V.Lucky Posts: 806 Forumite
    Instead of going to the local newspapers, how about a woman's mag with real life stories, such as Womans Own, Woman etc etc.

    They pay for your story, you just call a number and give them the outline. They would also contact the cafe for their response. Would be seen by a wider audience.

    Can just imagine you in the photo holding the mats up.
    :hello:
  • chrisw
    chrisw Posts: 3,816 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would also gone and found the cheapest set I could have found in the £1 shop and took them into the cafe and demanded my money back.

    So how much is the cheapest set in the £1 shop?

    :D
  • IvanOpinion
    IvanOpinion Posts: 22,136 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    £2.50

    Ivan
    I don't care about your first world problems; I have enough of my own!
  • Grumpysally
    Grumpysally Posts: 822 Forumite
    Part of the Furniture 500 Posts Name Dropper
    a single one. Underneath a church, so I think some people think it is run by the church. But I don't think it is. If it is, even more shame on them.
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