FAST 4 CONNECTION DIARY 2

theloft

rabialiones wrote:

i am with bt

Well I'm still on your case but have heard nothing further from Fast 4 yet. Have you tried the 50p per minute support line and asked them to call you back ?
PS. I've thought of another thing you could try. Click on Start/Settings/ControlPanel. Open dial-up networking - Make New Connection and set up your Fast 4 connection manually as if it were a NEW connection. This might work if you used the Fast 4 automatic system of setting up. I am using Windos Me so if you are on XP the systme may be slightly different, but you get the idea.

theloft

Fast 4 have slipped back again, these last three days, unable to connect in the peak time 7 - 10 pm. just like the bad old days. Have reverted to the free ISP connection. Shame, but I am definitely going BB when I return from hols.

rabialiones

i did set it up manually,
still no luck!!
when i fone the no. from my handset, i get the squeaky noises for a short while and then the line goes dead.
anyway, thanks for all your help and hope you have a enjoyable holiday plus good weather.

rabialiones

finally managed a connection , after 4 weeks.
however is fast4 same as fast4.net
i can connect with fast4 but fast4.net will not connect , it shows an error message.
also can someone tell me if bt will charge me for connection or anything else?
i was with with aol before so did not get billed by bt for anything.

alared

In

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start -- control panel --- "network connections" it should be showing as Fast4.
When you click the icon on your desktop to start dialing, the dial up box should show a 0808 number being dialed.

BT still charge you for line rental and also for any phone calls you make but not for the fast4 0808 connection.

rabialiones

if i connect through msn will i be charged or if i connect thru internet explorer?

alared

Starting from scratch,all you can see is your desktop,when you click on your Fast4 dial-up icon and see the 0808 number being dialed and you establish a connection that`s you ready to "surf the net".
Once you are connected up you can use any "browser",
internet explorer,firefox,etc.
You can`t connect through IE or MSN,you can only browse them after you connect with Fast4.
Fast4 only gives you the connection to allow you to access the internet.

thommo

I seem to only be able to get a 21.6 kbps connection both last night and today,rang the status line and there's no problems.
Just wondered what others are getting?

alared

I get 49.2
Have you tried disconnecting when it`s down and reconnecting straight away.
It could be certain areas are getting low connections speeds,someone else has also mentioned this.
If I had to guess who`s fault it is the money`s on BT

theloft

thommo wrote:

I seem to only be able to get a 21.6 kbps connection both last night and today,rang the status line and there's no problems.
Just wondered what others are getting?

Funnily enough, I was saying exactly the same thing to Alared via a PM. My connection speeds have been well down lately, from 50k plus down to as low as 23k. Tried the disconnecting and re-connecting but only improved slightly. (Don't try this during the evenings though as you may not get back on !!) The good news toniight is that it is back up to 50666 bps (at 7.33 pm).