1899 & 18866 getting crap?

theloft

Re. margaret's problems. I must admit I usually get the per minute charge before the phone starts ringing, but there has been the odd occasion when this has not happened, but extremely rare. Having said all that we must be saving oodles compared with BT rates! Pity about the 118866 confusion, I would dial manually each time on that particular connection and see if this makes a difference.

gavinp

You do not hear the price announcement message if the call is answered or diverted immediately - the call still uses 18866/1899.

Thanks

Gavin

shrek101

I see 18866 was mentioned today on BBC2 Working lunch consumer program. Basically just a brief mention that a viewer rang in and said why use VoIP when 18899 and the other number they use is just as cheap. They then aksed for viewers feedback on what they thought of it.

millie

I have used 18866 twice this morning and they seem to have changed the message, instead of saying this is a free phonecall they now say zero pence

theloft

millie wrote:

I have used 18866 twice this morning and they seem to have changed the message, instead of saying this is a free phonecall they now say zero pence

Yes, I have noticed this as well. Probably a Trades Description thingy, as it wasn't a FREE phone call really was it!! The message should say "1p connection charge", but of course we are all waiting for the day when they up this to 2p or more ! :eek:

mechy

Seemed to be getting a lot of echo on the line today

mechy

theloft wrote:

Yes, I have noticed this as well. Probably a Trades Description thingy, as it wasn't a FREE phone call really was it!! The message should say "1p connection charge", but of course we are all waiting for the day when they up this to 2p or more ! :eek:

Am sure it says "this is a half P a minuite charge"?

derrick

mechy wrote:

Am sure it says "this is a half P a minuite charge"?

It will be if you are on cable (0808 number)

mechy

red wrote:

hi, we've used the service and found it worth using as costs compared to calling charges are usually better, without paying an ongoing charge for maintaining the account. the only concern i had (and still have) is that they could just rip everyone off with a masive demand to your credit card...what protection is there against this, does anyone know?

I have just registered with my debit card rather than my credit card. I suppose they could still rip you off, but not heard of a problem so far

DiveLeader_2

derrick wrote:

It will be if you are on cable (0808 number)

I'm on NTL and use the 0808 number. Often the message announces that it's a free phone call, frquently it nnounces 0.5p/minute. There seems no rhyme or reason why (during a day can change from free to 0.5p/minute, and back again in the space of 5 minutes).