Co-op Cashminder debit card changes to VISA Debit from June

djfilber

Madmonk wrote: »

So basically we have to push the likes of Tesco and M&S to push their "merchant service provider" to update their software? It's not a problem with the Co-op or Visa Debit as such! Is that the bones of it ?

Yep, got it.

They don't often call the live Directory because it would significantly slow down their systems with such huge transaction volumes.

Unfortunately, getting large retailers to move on this, particularly the electron unfriendly ones - is not going to be easy. Hopefully the industry and Visa will put some pressure on them to sort it.

Madmonk

Oh well looks like my chances of internet grocery shopping at tesco's isn't likely to happen any time soon! Looks like sainsburys for me! Boohoo I was hoping to save some money!

stclair

djfilber wrote: »

Hi,

For clarity.

This is a Visa Europe driven initiative and not the banks, be that the Co-operative Bank or any other.

Visa are "re-branding" the electron card as 'Visa Debit' , the only difference is that there are now 2 versions of a Visa Debit card. One with a Cheque Guarantee symbol on the back and one without (the old electron).

Visa are doing this to attempt to get rid of the stigma attached to the Electron brand - nobody likes it. Although in reality the only difference is that it isn't embossed and so can't be used in the old carbon swipe machines (who uses those now anyway?).

Anybody who has started to issue the new style debit cards (all/most UK banks who have existing electron customers whose cards are coming up to expiry), will have registered their card range with Visa as a 'Debit' not electron.

However, some companies may still 'see' these as Electron Cards until they update their software / get an updated version of the Visa Directory. Some payment software uses local copies, or a stored copy of the card number ranges - so it will always be behind.


In the meantime, treat it as an Electron card (even though it says debit). Or if a company won't accept it, speak to their management and get them to update their Point of Sale software / speak to their merchant services provider.

Eventually the initial issues will be ironed out and you'll be able to use your shiny new debit card in a lot more retailers than you could do your electron.

But Electron is definately no more........

That makes sense however shouldnt co op be playing some part of this awell.

For example RBS are about to switch to visa debit and they as bank communicated the switch over to merchants etc to ensure the cards worked by the time it started etc. Shouldnt the co op have done something similar?

stclair

Did barclays have this trouble when they switched from visa electron to visa debit for there cash account customers?

Toe-Jam

stclair wrote: »

Did barclays have this trouble when they switched from visa electron to visa debit for there cash account customers?

No they didn't have the same trouble as Co-Op. The Barclays the 2-1 visa debit from barclays was allocated a brand new visa debit BIN number.

Co Op simply changed the lable on the bottle from Buckfast to Moet and carried on selling.

Same prefix same card doesn't matter what it looks like.

stclair

Toe-Jam wrote: »

No they didn't have the same trouble as Co-Op. The Barclays the 2-1 visa debit from barclays was allocated a brand new visa debit BIN number.

Co Op simply changed the lable on the bottle from Buckfast to Moet and carried on selling.

Same prefix same card doesn't matter what it looks like.

Oh so they never kept the same BINs least they have there head screwed on them unlike the co op.

lewis01

Report them to trading standards and the advertising agency!

stclair

It all sounds a right c**k up to me.

tanyab

Yes the Barclays one is a proper Visa debit
I use it at all the places i couldnt use Visa Electron
The numbers on the card that people have mentioned are different to Electron as are the Bins
Tanya

zamfir

Can you use the Barclays Debit at Tesco [EMAIL="pay@pump"]pay@pump[/EMAIL]? That's the only reason I really want a 2-in-1 debit with the CoOp.

It wouldn't bother me to keep the Electron so much, if only the CoOp would be honest with their customers and all advisors sung from the same hymn-sheet.