If you use "3 like home" read this- possible reason to cancel??

RightyTightyLeftyLoosey

So much thanks to all on this thread. Am free free free as a bird. Delighted.
I've an email which did the trick- if you want it. PM me.
:beer:

danny2324

Just had a call from India saying that I have to pay for my phone, told him to wedge the invoice deep inside a sweaty crevice where the sun doesn't shine. He ended it with he was just confirming that I didn't have to pay. LOL

diamonds

Latest "Sales" offer, the third of such to PAC'd out number is 1GB data, free ZTE MF627 USB Modem - usually £48.93 with 1GB, 50% off for 18 months @ £5 month

Its 25% off for current customers - thats a slap in the face of currents!

3 are officially clutching at straws/revenue now !



3 Sales India is busy busy busy from the background noise....never had so many calls & offers from 3.

3LH cancellations is hitting 3 hard....sales are usually UK based, must be a lack of things for staff to do in India when all of us have closed accounts - no one to service now LOL


Oh yeah 25% off 5GB or 15GB plans with free modem on 18 month plans as an alternative, now if I got 50% off them I might consider it......


Strange thing is I ported out that number and the Broadband Casual number (with £0.00 spend a month) at the start of the year ?? And sales calls are coming through on both....

Anyone else getting any/numerous sales calls ?

mann242

lichung wrote: »

3CS told my friend that they will charge up to 30 days after issuing the PAC code, no matter when u gonna use it. They suggested to use the PAC code about 20 days after receving it to avoid double charge from different network. I am so confused whether I should sign up a contract and use my PAC code now, or to follow my friend.

I terminated this morning with a fairly painless 10 minute conversation (shame I had to wait 15 minutes to get transferred from Customer Service (sic) to terminations. They told me same 30 day notice but from today PAC to follow by SMS. No termination fee and no mention of wanting my phone back.

Im off to Vodafone and Im going to use PAC soon as possible and just take the hit on the lost minutes from 3 - Id rather get away than support the cr*p service and incompetent off shore drivel they throw at you when you phone.

Soon to be free (3)

diamonds

danny2324 wrote: »

Just had a call from India saying that I have to pay for my phone, told him to wedge the invoice deep inside a sweaty crevice where the sun doesn't shine. He ended it with he was just confirming that I didn't have to pay. LOL

Oh Danny do behave, its not his fault his employer is a lying piece of what comes out that sweaty crevice, a result all the same though :T

Be consistant & polite though people (within reason)

Keep cancelling my dears, we might get UK care when 3 takes the hint ! LOL


Head Office Hong Kong - "So Mr Russell how is the company balance for 2009-2010"

"eerrrmmm......oh, jeesus its, erm.....bigger than before ? shall we say ? " :rotfl:

diamonds

mann242 wrote: »

Id rather get away than support the cr*p service and incompetent off shore drivel they throw at you when you phone.

your far from alone there mann, millions of past & present customers are with you ALL the way

diamonds

Sales UPDATE:

Desperado called back, asked for 50% off and was told 15GB @ £15 was 50% off, really ? I cant read cos three.co.uk says £20 is full price, I must have misread the website and it says £30 for 15GB - Desperado is calling back later after I have had a chance to decide LOL, Do you think I or sales should have gone to specsavers.....please start voting...........NOW!

:rolleyes:

diamonds

prepaid on three is becoming a winner though, shame about contract - when a companies payg beats its contract you know a company is in trouble !

Add to payg mix n match stretch bundles and payg is just as cheap as contract with NO commitment & freebies from a £5 a month recharge - free 5000 3-3 mins, free texts & 150MB internet all valid for 3 months from top-up, free MSN & Skype ALWAYS with no top up - how come unlimited 3-3 on contract is 2300 mins MAX ?

diamonds

SALES UPDATE:

Desperado is back on my mobile stating its £30 for 15GB from threestore.three.co.uk & I am being offered a exclusive 50% off, LOL telling sales im looking at threestore.co.uk but sales are still arguing ? oh and threestore is a "dealer", me "yes I know that so how do you process a sale ?" answer " directly with 3 thats why we can offer you 50% off the 15 GB plan at £15 per month"

They are completely clueless about lying..........:D

diamonds

JESUS i just stopped typing and another call, I told Desperado unless they give me 50% off the £20 not the fantasy £30 plan then im not interested ! The further offer was the 50% off £30 15GB ( that does not exist ) and £15 credit to cover 1st month free !

Declined & stated 50% off the REAL £20 cost or nothing, "apology but cant do that, thankyou for you time, goodbye, please call 333 if you have any further enquires"

Dam 3 & outsourcing to Hutch Telecom companies !!!!!

EDIT: Some victim got snatched by 3 on the last call there, they were all cheering in the background & I could not hear, I asked why...." we always do when we get a sale ".......must be that much of a big deal to bag 1 singular victim


I'm in Hong Kong next week on business, anyone fancy emailing me complaints of 3UK, i'm sure I can manage to hand them over at HWL 3's ultimate parent company.