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Utilities warehouse

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I cannot find any reference to this company on the site. It says it has a triple guarantee undercutting the major utility & telecom providers. (except for those people who routinely switch for cheapest deals)

What do people think? Have you made any savings?
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  • Welcome to the Forums.

    http://forums.moneysavingexpert.com/showthread.html?t=387161

    Allow at least a couple of days to read the 259 posts on there. ;)
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • Cardew
    Cardew Posts: 29,059 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    I cannot find any reference to this company on the site. It says it has a triple guarantee undercutting the major utility & telecom providers. (except for those people who routinely switch for cheapest deals)

    What do people think? Have you made any savings?

    Welcome to the forum.

    What an original post?

    You are aware that people "routinely switch for the cheapest deals" but you can't find any reference to one of the the most expensive providers of gas and electricity in UK?

    As you just might know, the triple guarantee is about the most worthless guarantee that any Utility provider could invent! - absolutely meaningless!

    What is absolutely guaranteed, is that frequently MSE will get posts just like yours, an innocent enquiry about this company they have just heard about?

    Well many of us have heard about the company - and detest the tactics used by some of the 26,000 'independendent' distributers.

    Just to repeat - welcome to the forum.

    P.S.

    If you would like to know why the 'Triple Value Guarantee' (the derisory term is TVG) is rubbish, you only have to ask - or read the masses of information on MSE.

    P.P.S. Even the most enthusiastic UW rep on this forum does not attempt to defend the indefensible TVG - they concentrate on the cashback card.
  • NigeWick
    NigeWick Posts: 2,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    I cannot find any reference to this company on the site.
    That's because it is Utility Warehouse. As Cardew has pointed out, by using the pre payment card, one can pay less for utilities than with any other company. He is also assuming that you are distributor for the company and as you may surmise from his post, he dislikes it. The triple value guarantee just means that Utility Warehouse will beat the price of the most expensive suppliers even if they drop their prices. You may well be able to find a cheaper deal if you do not use the pre payment card, especially if you stick with on line tariffs and do not want a hard copy of your bill. However, if you want good service with costs shown on just one easily understandable, bill Utility Warehouse may be for you, and as previously stated, if you are prepared to use the pre payment card to good effect you can pay less than with any other company.

    I am an Independent Distributor with Utility Warehouse and any opinions expressed here are my own and may not be shared by the company.
    The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
    Oliver Wendell Holmes
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    NigeWick wrote: »
    That's because it is Utility Warehouse. As Cardew has pointed out, by using the pre payment card, one can pay less for utilities than with any other company. He is also assuming that you are distributor for the company and as you may surmise from his post, he dislikes it. The triple value guarantee just means that Utility Warehouse will beat the price of the most expensive suppliers even if they drop their prices. You may well be able to find a cheaper deal if you do not use the pre payment card, especially if you stick with on line tariffs and do not want a hard copy of your bill. However, if you want good service with costs shown on just one easily understandable, bill Utility Warehouse may be for you, and as previously stated, if you are prepared to use the pre payment card to good effect you can pay less than with any other company.

    I am an Independent Distributor with Utility Warehouse and any opinions expressed here are my own and may not be shared by the company.


    Funnily enough, on the thread I have linked to, I have posted my projected deal with UW based on taking 4 services (gas, electricity, phone and broadband) and challenged people to get me a better (equivalent/comparable) deal elsewhere. This calculation does not include any savings from the cashback card (we shop at Sainsburys for food and petrol and my wife, bless her :eek:, shops at many of the other designated retailers so, for us, the discount on the UW bill would be very substantial). But even disregarding that discount the deal on the 4 services is very hard to beat, as demonstrated by the paucity of posters who have risen to my challenge.

    http://forums.moneysavingexpert.com/showpost.html?p=20474965&postcount=2249
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • Plushchris
    Plushchris Posts: 3,592 Forumite
    I cannot find any reference to this company on the site.


    You obviously didnt look very hard did you?

    There is a search box up there at the top of the page, can you guess what thats for? ;)
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
  • Cardew
    Cardew Posts: 29,059 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    NigeWick wrote: »
    The triple value guarantee just means that Utility Warehouse will beat the price of the most expensive suppliers even if they drop their prices. .

    However even that guarantee to beat the most expensive supplier,(nominally BG's Standard tariff) specifically excludes the Dual Fuel discount and Direct Debit discount that BG offer.

    If you really want to see just how expensive UW gas and electricity is, then try any of the comparison websites and you will see that UW are very near the bottom of the list.

    That is even after their recent 'massive' price reduction of around 2%.

    Nigewick is correct however that I surmised that 'wearyofwelywn' is another of the massed ranks of UW distributers.
  • NigeWick
    NigeWick Posts: 2,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    Cardew wrote: »
    If you really want to see just how expensive UW gas and electricity is
    Try Carmine's challenge. ;)
    The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
    Oliver Wendell Holmes
  • Plushchris
    Plushchris Posts: 3,592 Forumite
    What a surprise, a first and only post from someone thats "found" Utility warehouse quoting their guarentee and saying they couldnt find any mention of UW on the site despite the fact there is a MASSIVE thread about UW on this forum.

    I call shenanigans!
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    NigeWick wrote: »
    Try Carmine's challenge. ;)


    Until they take up the challenge as opposed to just ignoring it, I can only conclude that they are blowing out of their derriere. :p
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • NigeWick
    NigeWick Posts: 2,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    Plushchris wrote: »
    I call shenanigans!
    Good word shenanigans. :beer: Not as good as crepitus mind, but still good. :D
    The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
    Oliver Wendell Holmes
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