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Lightspeed Surveys (merged)

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  • Dear Panelist,

    Thank you for your query.

    Unfortunately I have not been able to find enough information to answer your query.

    Please could you send me the numbers of the surveys and dates of the surveys that you are referring to? If you can not provide me with the survey number unfortunately I can not help you.

    Kind regards,
    Lauren

    Finally got an answer!!!

    swindling crap aint it anyone got the survey numbers for the election one and the five alive one?
  • Jordii
    Jordii Posts: 440 Forumite
    Dear Panelist,

    Thank you for your query.

    Unfortunately I have not been able to find enough information to answer your query.

    Please could you send me the numbers of the surveys and dates of the surveys that you are referring to? If you can not provide me with the survey number unfortunately I can not help you.

    Kind regards,
    Lauren

    Finally got an answer!!!

    swindling crap aint it anyone got the survey numbers for the election one and the five alive one?

    At least you got a reply! :rotfl:
    I had a look in my emails, but I don't have the number for the five alive one, does anyone else have it?
    :o Young moneysaver in the making
    A penny saved, is a penny earned :D
  • Jordii wrote: »
    At least you got a reply! :rotfl:
    I had a look in my emails, but I don't have the number for the five alive one, does anyone else have it?

    Its [FONT=&quot]B22189[/FONT] -emailed bout this few days ago but no reply, not a suprise though :mad:
  • Got another reply......I have recently changed my email address so I have emailed them with that new one so fingers crossed Lauren might actually be back off her long holiday. I will keep you informed of the outcome.

    Dear Panelist,

    You recently wrote enquiring about losing points on our panel. In order for me to help you, I would require you to provide the email address you used when you joined our panel. This yahoo email address is unknown to our system.

    Kind regards,
    Lauren

    Lightspeed Consumer Panel
    http://uk.lightspeedpanel.com/
    Do you have any further questions? Visit our KnowledgeBase for instant answers to frequently asked questions: http://uk.lightspeedpanel.com/help/contact_us.html

    No longer want to be a panellist? Simply sign in to your account and click on “Resign”.
  • Jordii wrote: »
    At least you got a reply! :rotfl:
    I had a look in my emails, but I don't have the number for the five alive one, does anyone else have it?
    Its took 4 weeks and constant pestering of 1 or 2 people BUT there was one lovely lady who actually has helped me so im hoping i get my 850 points
  • ahappychappy
    ahappychappy Posts: 149 Forumite
    edited 3 June 2010 at 5:27PM
    Its took 4 weeks and constant pestering of 1 or 2 people BUT there was one lovely lady who actually has helped me so im hoping i get my 850 points

    Ive still not had a reply sent yet another email its getting as bad as toluna!

    On another note has any one had the points for the third election poll yet?
  • Mulligan1
    Mulligan1 Posts: 141 Forumite
    I have fully completed 3 more surveys in the last 2 days (against my better judgement), L22667, B22933 & B22948 and not one point has been credited to my account.

    I don't know whats gone wrong, until the third leaders debate poll I never had so much as a whiff of a problem, now it's just a joke.

    I must be owed about 400+ points, I have lost count!
  • Jools72
    Jools72 Posts: 126 Forumite
    I can't sign on only been with them a couple of weeks, was getting emails to surveys now they have stopped I have sent Lauren 3 emails and not anything!! ggrrrr has anyone had the problem of logging in saying they have not got a record of your email & password on their files? it's getting rather tedious!! unless they have chucked me off the panel without telling me!!
  • Princess_Vix
    Princess_Vix Posts: 162 Forumite
    I can still log in Jools.
    Has anyone received the points for the third election debate telephone survey yet? I'm still waiting for mine and Lauren just keeps ignoring my emails xx
    Just started cashback-ing - makes me feel less guilty when I impulse buy!
  • Jools72
    Jools72 Posts: 126 Forumite
    it's been about 6 days I haven't been able to login at all :-( and no emails for surveys either (which I was getting!!)
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