The Sun £20 Holidays. Holiday Park Review thread

jonesdj

We booked online the day token 9 was printed so we would get a good choice. We booked a site that was pet friendly on the ukholidaysinthesun website because we have a dog.
I received the booking confirmation today and was told that no pets are allowed if the holiday is booked through a third party. I was on the phone to the park for over an hour speaking to a very abrupt and unhelpful person and still, it is not resolved.
I have tried to contact ukholidaysinthesun website and that is virtually impossible to get through to them.
Result... Now 60 quid out of pocket and god knows how much on my phone bill ringing their 0871 number.

They take your money then change their terms and conditions.
ABSOLUTE RIP OFF MERCHANTS

Rachie_B

what park was this ? you can usually add a pet on for £x ???

jonesdj

Woolacombe Bay, it's their 'new' policy this year apparrently. You can only pay extra to take pets if you book straight with them, 3rd party bookings don't allow pets.

zangels

Hi I am really looking for some help, i have received a invoice fro a company called campotel kelair asking for 49 pounds for my sun holiday. i have never booked a sun european break and just wanted to check others have also had this and it is genuine. Thanks for any help.

Rachie_B

zangels wrote: »

Hi I am really looking for some help, i have received a invoice fro a company called campotel kelair asking for 49 pounds for my sun holiday. i have never booked a sun european break and just wanted to check others have also had this and it is genuine. Thanks for any help.

yes they are legit : http://www.campotel.com/

zangels

Thanks for taking the time to reply Rachie B. I thought you paid directly to the park once you arrived. thanks again.

Rachie_B

zangels wrote: »

Thanks for taking the time to reply Rachie B. I thought you paid directly to the park once you arrived. thanks again.

no you always have to pay the extras before you get there !

and it's usually through an agent eg we have had Siblu / Eurocamp / vacansoleil etc

lynseydee

We are choosing our parks on this offer. Can anyone tell me if the Haven sites charge a service charge as I can't see if they do when I go through the links from The Sun website?

Thanks.

Rachie_B

lynseydee wrote: »

We are choosing our parks on this offer. Can anyone tell me if the Haven sites charge a service charge as I can't see if they do when I go through the links from The Sun website?

Thanks.

Hi

yes, eg Haven Blue Dolphin

Service Charge Information ...
Service Charge £7.50 per unit per night
Entertainment Plus Pass £6.50 per person per £9.50 break - £8.50 per person per £15 break - Under 5s FREE - Passes FREE on breaks starting 19, 26 March, 16, 23, 30 April, 1, 8 October - Passes HALF PRICE on breaks starting 7 May.

you need to scroll down the page : http://www.ukholidaysinthesun.co.uk/cgi-bin/UKHS_park_0003.cgi?copy=1083&promo=SUNSPR12&sort=A&showall=Y

lynseydee

Sorry, one more question. Not having children at school, how do I find out what dates coincide with school term time as this is ideally when we would like to book. Places we are looking to potentially book are Weymouth, Norfolk and Devon.