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Claim back any unfair bank charges! Article Discussion Area
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I have just issued my first three online summons but am struggling with the big one. Nat West have charged many amounts of £30 for my bouncing cheques. My difficulty is, they have also charged 'excess borrowing fees' of £3.50 per day where I have gone over my agreed overdraft facility. Also they have charged 'referral fees' of £25.00 where they have agreed not to bounce the cheque. Can I reclaim these other fees?
Regards
Haydn0 -
Just a quik question(sort of)
I owe barclays a bit of money with a now closed account(because of going over my overdraft,unpaid DD cos of lack of cash and getting charged they eventually closed it)..can I claim for all of the charges made against me and reduce this amount or is there certain criteria involved?
Many Thanks
JayIf you dont ask you dont get!!0 -
Byronbaby wrote:I have compiled all my letters to my Banks & Credit Card companies so i will send them out tommorrow.
So let me get this straight i got charged £25 for paying late let alone i was one day late & they wouldnt take my excuse that i was in the Armed Forces & on Exercise excuse at all. I will be entitled to claim the £25 back of them???
Yep. Absolutely0 -
sponix wrote:That's nowt. I called this morning to find out an address to send my first letter to and the happy chappie on the other end of the phone told me that if I instigated a complaint they'd "blacklist" me "with all the other banks making it virtually impossible to get bank accounts/credit in the future".
Needless to say I'm even more determined now!
Unfortunately they can do this although it would be illegal if you had recorded the call and therefore had evidence that it was done in reaction to a complaint.
1) The credit reference agencies (Equifax, etc) don't put the information on your credit report. They just keep the information and provide it when requested.
2) The banks have direct access to put anything they want on your credit report (within law e.g. libel etc)
3) The banks have a special code (this was recently on a website, the BBC one I think) that involves statements that sound a lot better than they really are.
4) It's a pain to get this information removed from your file.
So they can effectively 'blacklist' you although there is no such thing as an actual blacklist (or a credit rating for that matter).
Start recording your phone calls. It's legal without notifying the other party as long as you don't intend to disclose the recording to anyone else. You can use the recording to 'jog your memory' and produce a transcript of the call in court if necessary.
I'd get a parachute account pretty quick (consumer action group forum has a few threads recommending some) as well, just in case.0 -
From what I read and my initial fears it seems this might not be a good idea for some people.
My bank is Lloyds TSB they are icnredibly slow at clearing payments but dont hesistate in doing charges for unpaid standing orders etc. They recently in the past year or so will block any payments from my account even if only short 50pence. Then of course whack the charge on. It often takes them 7-10 days to clear cheques and online payments made into my account.
My concern is this.
I go ahead with the claim then the bank tells me they no longer want to do business with me and my account is been closed and all debts to them which I currently owe they want paying in full.
So for the sake of a say a few hundred pounds (which is nice to have) I would be liable for 1 and half grand I have to pay back, lose my overdraft, debit card and possibly have mark on my credit record.
I have no photoid and as I am unemployed I cannot see me getting a debit card and overdraft facility from a new bank easily and will probably struggle to even open an account as I have no photoid.
Is there stats on success rate with my bank and the number of account closures?
Also is there protection from account closures for this reason?
thanks.0 -
Chrysalis wrote:Is there stats on success rate with my bank and the number of account closures?
Also is there protection from account closures for this reason?
thanks.
There are some discussions on the CAG forum about banks closing accounts and which ones do it. Big story in This is Money site -http://www.thisismoney.co.uk/saving-and-banking/article.html?in_article_id=409701&in_page_id=7
(hope it's ok to post URLs here) about A&L closign accounts of everyone who claims charges.
There is a discussion on CAG about how to complain if they do this but the legal side of it is complicated. They are allowed to close you account with 30 days notice and no real reason but if you can prove they did it in direct retaliation for your claim then there should be a good case there.
I'm not sure if it's been tried yet - until it has we won't know for sure and to be honest it's probably worth just going to a different account.
In reply to an earlier quesiton, I've been looking at the Coventry BS First account as my parachute. Their charges are only £20 instead of Natwest's £8 (still unlawful but a bit better until you can claim them back again!) and they have an overdraft buffer.0 -
Do you recommend sending the letters recorded delivery so i know they get there?
thanxTy Rees
Royal Navys Elite0 -
I am preparing my Letter Before Action to NAT WEST. But am having trouble with working out the interest I have been charged on the fees. I have around 40 unfair charges totalling £1200 all which have had interest of either 16.99% or 29.5% added to them from between 2200 days to 960 days and depending on whether my overdraft was over or under the agreed limit. How do I work out the cost of the interest? I have so far calculated all the interest at the lower amount totalling £889.00 but of course the higher amount will have been charged when the overdraft exceeded £1000.00.0
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Hello
Can anyone help? I wrote a letter to my bank as instructed to claim my bank charges back, they say that they can only give me one year, and if i want anymore I have to pay £5 a statement!!!!! Is this true and if so can I claim it back?
regards
sandy0
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