Claim back any unfair bank charges! Article Discussion Area

Honey7

I have a bussiness account and a persoal account and notice if the bank refuse a DD for my bussiness account even for 6 pounds they still charge me 35 pounds the same day. Surey if i can,t afford 6 pounds how can l pay nearly six ties that amount. Also i have had to phone the bank on many occasions about charges that they had got wrong. Wish i could charge the bank for my waste of time. My bank account online for busness shows you yesterdays balance it takes out money going out by balance available but does not add money coming in is this agaist the law.
any advice on this matter would be great

Princessa_2

can I claim back after moving bank? We're fed up of barclays so am going to abbey tomorrow and switching over, but barclays took £400 off me, can I still claim it back off them if I close my account down?

Kevmo

Hi all. I am just starting to get the ball rolling on claiming back my charges from HSBC.
I have printed off the subject access request form and just about to send it off. My problem is, I have an overdraft(£800) and this morning I got a letter from the bank demanding I pay it off in 7 days. It was an authorised O/D but I have a business account with another bank and havent been putting alot of money through my HSBC account so they are trying to close it down. But to be fair after adding up the charges from the statements I do have already exceeds the amount I owe them. Dont know if I should clear the overdraft first which isnt something I can do straight away, before I start claiming things back. Im worried that if I do start claiming they will get funny with me and send it to collections, affecting my credit score instead of giving me a chance to make proposals and prolong any action. Like I say though they owe me more than I owe them. but worried I might shoot myself in the foot.
Any info and advice would be greatly appreciated.

165721

Kevmo wrote:

Hi all. I am just starting to get the ball rolling on claiming back my charges from HSBC.
I have printed off the subject access request form and just about to send it off. My problem is, I have an overdraft(£800) and this morning I got a letter from the bank demanding I pay it off in 7 days. It was an authorised O/D but I have a business account with another bank and havent been putting alot of money through my HSBC account so they are trying to close it down. But to be fair after adding up the charges from the statements I do have already exceeds the amount I owe them. Dont know if I should clear the overdraft first which isnt something I can do straight away, before I start claiming things back. Im worried that if I do start claiming they will get funny with me and send it to collections, affecting my credit score instead of giving me a chance to make proposals and prolong any action. Like I say though they owe me more than I owe them. but worried I might shoot myself in the foot.
Any info and advice would be greatly appreciated.

If it were me I think I would try to clear the overdraft first then claim the charges back. If they owe you more than you owe them this shouldnt be a problem in the long run, but it altogether safer if you don't owe them anything before you try to take them to the cleaners. Remember it may take up to 2 months to get the money back, maybe longer if they decide to defend, and if they are asking for their overdraft back in 7 days, the two wont meet nicely in the middle, if you get me!

165721

Princessa wrote:

can I claim back after moving bank? We're fed up of barclays so am going to abbey tomorrow and switching over, but barclays took £400 off me, can I still claim it back off them if I close my account down?

If you no lonegre bank with them it makes it easier for you. Some banks can get funny and close your account and ask for any money owed back. You are in the best position to start your claim once you have moved banks IMHO! And remeber you can claim back up to 6 years.

keeble1992

Hi
Is there a standard letter to send to the bank,?
cheers Gary

165721

STMJob wrote:

After reading this thread and the related article I thought I would check my Abbey accounts. I have 2 accounts with Abbey, 1 current account into which all my incoming money is paid into, 1 current account in which all my direct debits are paid put of and an e-saver account which I hold jointly with my husband.

I noticed last night that in the past 12 months I have incurred £150 worth of charges which is due to me having an early DD on my 2nd current account in which I had forgotten to transfer the money in time. In all the cases I had noticed within a day of the DD being paid that I hadn't transferred the money and transferred it straight away with through my online banking facility. So my account was overdrawn for a matter of one day and each time I was charged £20 unauthorised overdraft fee and £30 charge for clearing a Direct debit/ Standing order whilst overdrawn.

I know that it is down to my oen stupidity that I have not transferred the funds in time, it's madness really because the money is always sitting in my other account (I know I need to get my head around my direct debtis better, but it's always this early DD that gets me).

My dad was a Bank Manager (who retired over 10 years ago) and worked before automated banking, where someone actually processed cheques and payments at the banks themselves. he told me in those days, before a cheque is bounced or a direct debit returned they would always consider funds that a person had in other accounts. The money is always there in my other account, and I do have a little fund stashed away in my savings account so I'm really unsure if I can claim this money back. Can anyone help?

Yes of course you can claim these charges back, they are penalty charges for not having enough funds in your account, therefore claimable. Your other accounts have nothing to do with the charges on your current account. Check back the last 6 years and see if you have incurred anymore of these penalties over the last few years. If its in the low hundreds the banks tend to not defend due to the costs of the case going to court is more than the amount claimed. Do be aware though that you should have a contigency plan should the bank decide to get rid of you as a customer, as you seem to be quite heavily invloved with this bank. If the charges are less than the amount you would lose if you switched banks (lower interest etc) is it worth claiming back the charges? Good luck!

165721

keeble1992 wrote:

Hi
Is there a standard letter to send to the bank,?
cheers Gary

Hi there,

Which letter are you looking for? You can find them all at http://www.consumeractiongroup.co.uk/forum/bank-templates-library/
But you will have to register.

If you need any help, drop back in here!

JJ

lucyjune

lucyjune wrote:

Guys i need help,

In the past year the cooperative bank have taken £690 in charges from my account, i sent the template letter i got from this forum to them on 28th september. I have recently recieved a letter 7th october saying they recieved my letter and are treating it as a matter of urgency and goes on to say they will contact me in the next week by letter or email. do i just accept this or is there something else i should do? I am a student and the money they have taken out of my account is coming out of my student loan i just dont have enough money for me to be patient with this

help pls

a stress student

right guys need more help! So after this previous letter i have now recieved another saying exactly the same thing. They say the need more time and will get back to me again in the next 7 days do i just be patient with them?? It is actually seven days today but i havent had chance to check my post yet so unsure if i have another letter.

lucyjune

help pls pls pls pls pls pls right just checked bank they added another £25 charge on the 23rd i have no money what-so-ever

Pls help im going round the bend