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Claim back any unfair bank charges! Article Discussion Area

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  • eiryld
    eiryld Posts: 13 Forumite
    I've re-read the letter I initially sent and this refers to me sending another letter if the payment is not made within the first 14 days!

    It allows them another 14 days to respond after which I proceed with the Courts so I guess I'm right in saying I need to send this second letter!!

    It is quite clear actually - I was a bit panicky posting on here earlier! I'm using the Consumer Action Group templates as I find the website much clearer and easier to use.

    Thanks anyway.
  • Anyone looking for help should note that Consumer Corner have all the templates/free/advice you could need.The Consumer Action Group is good, but is lacks the personal touch that consumer corner offers.
    LBM 12.09.12 - £53K in debt.
    DFD - 11.07.2019 (OMG).
    New DFD is 28.10.2018 due to paying the absolute maximum.

    Thanks to everyone on the DMP forum, and to SC for helping me out of this huge hole.
  • su4stu
    su4stu Posts: 294 Forumite
    Hi wonder if anyone can offer me advice? I'm currently claiming back £2600 from BOS and am at the moneyclaim stage. I received an offer today for £1500 so I phoned to refuse and was told that this amount was for 1 account only (I am claiming for 2) and that I was only allowed to claim for 1 account per claim. I haven't heard of this before and am unsure of my next move. Wednesday is the deadline for the bank to enter a defence and they have told me that they now plan to defend this claim. HELP!

    Its ok the BOS phoned me and offered full amount.
    If you always do what you've always done...
    you'll always get what you've always gotten
  • eiryld
    eiryld Posts: 13 Forumite
    grant1wish wrote:
    Anyone looking for help should note that Consumer Corner have all the templates/free/advice you could need.The Consumer Action Group is good, but is lacks the personal touch that consumer corner offers.

    Can you please send me a link to the Templates page for me to have a look?

    I get "An error has occurred" every time I try!!
  • eiryld wrote:
    HELP! I'm really stuck!

    I sent a letter my local branch of HSBC on the 21st Sept requesting re-payment of my charges (£798.00) - by recorded delivery.

    To date, I still have not received a reply. What do I do now?! Do I send them a letter or go through the online court process?

    From what I've read previously, I was rather hoping that HSBC would reply with offer of payment like they've done for others!!

    Just a thought - you never sent the a covering letter which stated they had to respond in 40 days as my daughter made this mistake and only realised when I done mine for 14 days - needless to say she is still waiting and sent her on 13th September - she rang them and they said a complaint had been logged on 28th September but as she had closed her account they couldn't give her any info over the phone and perhaps she would like to come into the branch for a chat - she said no it's ok she'd wait for their letter. Once the 40 days are up she will be taking the court letter road I think
  • some years ago we had a mortgage with midland and needed more money as we were doing the house up. They refused and charged us £1400 (3 months interest) as we had to go elsewhere. Do you think this is lawful?
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    onlygirl wrote:
    some years ago we had a mortgage with midland and needed more money as we were doing the house up. They refused and charged us £1400 (3 months interest) as we had to go elsewhere. Do you think this is lawful?

    onlygirl that would have been part of your mortgage agreement as fees for getting out of the mortgage early.

    You could check out your mortgage agreement from the Midland but usually this is part of your mortgage offer.
  • help i have received today a print out of transactions and charges for 2002-2004 and I need to find the key to the code, vp visa purchase, ddb ?,CHG is unpaid driect debit charge,REV unpaid direct debit
  • just like to say my wife @ i are about to challange the halifax in court they
    offered us after 1 letter £1,416 as agester of their goodwill. we've been giving them our goodwill for 30 years. the amount we know they have taken
    out of our account is £4,069 we refused the offer but told them we would
    take it as part payment they said we refused utter rubbish. as any 1 had this
    happen to them . ps good luk if anyone is going down this road
  • shaun1977
    shaun1977 Posts: 300 Forumite
    onlygirl wrote:
    some years ago we had a mortgage with midland and needed more money as we were doing the house up. They refused and charged us £1400 (3 months interest) as we had to go elsewhere. Do you think this is lawful?

    Hi it would depend on the mortgage term and offers as well as how long you had been in the mortgage, there is a good chance of claiming some of this fee back
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