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Claim back any unfair bank charges! Article Discussion Area

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Comments

  • sabelu
    sabelu Posts: 1,180 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    shaun1977 wrote:
    look here http://!!!!!!.uk/forum/index.php?topic=12.0

    its not done automatically.


    If its not done automatically how long have you got to press the button on it?
    It pays to challenge
  • shaun1977
    shaun1977 Posts: 300 Forumite
    sabelu wrote:
    If its not done automatically how long have you got to press the button on it?

    either until they put the defence in or the judge makes an order off their own back which could be months
  • sabelu
    sabelu Posts: 1,180 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    So if the bank do not respond in the 28days which statement do you highlight to claim on Moneyclaim?

    I cant see a timetable on consumer corner just other peoples stories
    It pays to challenge
  • does this also apply to credit card companies? If so, should I follow exactly the same procedures?
    Hi

    Did you get any replies to your post, please can you let me know ASAP as i am looking to take on a credit card company. Many Thanks
  • shaun1977
    shaun1977 Posts: 300 Forumite
    sabelu wrote:
    So if the bank do not respond in the 28days which statement do you highlight to claim on Moneyclaim?

    I cant see a timetable on consumer corner just other peoples stories


    hi the timetable is the link above that i posted..
  • Hi there,

    After following the instructions and attempting to claim back £755.55 in 'illegal' charges from Nat West, they offered me £375 in full and final settlement. I rejected this threatening them with court and they have just written back basically saying that they will go no higher than this offer and that if I want to go to court then so be it. My questions are:

    1) Does anyone have experience claiming back from Nat West?
    2) Do they usually go this far and at what stage, if at all, do they usually give in and pay up in full?
    3) If I go to the small claims court, how much money can I be liable for in terms of costs or anything else?

    To be honest I am really unsure as to whether or not just to accept their offer even though I know this is giving in. Any help would be greatly appreciated and thanks very much in advance.
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    chrisg150 wrote:
    Hi

    Did you get any replies to your post, please can you let me know ASAP as i am looking to take on a credit card company. Many Thanks

    If you sign up for http://www.consumeractiongroup.co.uk/forum/ you'll find a board there named Other Institutions which includes sub boards of credit card companies and store cards.

    Good luck.

    :)
  • shaun1977
    shaun1977 Posts: 300 Forumite
    simden wrote:
    Hi there,

    After following the instructions and attempting to claim back £755.55 in 'illegal' charges from Nat West, they offered me £375 in full and final settlement. I rejected this threatening them with court and they have just written back basically saying that they will go no higher than this offer and that if I want to go to court then so be it. My questions are:

    1) Does anyone have experience claiming back from Nat West?
    2) Do they usually go this far and at what stage, if at all, do they usually give in and pay up in full?
    3) If I go to the small claims court, how much money can I be liable for in terms of costs or anything else?

    To be honest I am really unsure as to whether or not just to accept their offer even though I know this is giving in. Any help would be greatly appreciated and thanks very much in advance.
    1) Does anyone have experience claiming back from Nat West?
    6 victories with compensation :rolleyes:
    2) Do they usually go this far and at what stage, if at all, do they usually give in and pay up in full?
    they always take it to a court claim. on yours they may not actually put in the defence. but if they do they back out just after the AQ.
    3) If I go to the small claims court, how much money can I be liable for in terms of costs or anything else?
    just the cost of the claim £80 i think. you wont lose i even have a copy of their defence and replies already typed up. ;)

    go to here register and post on there you will get all the help you need
  • Hi Shaun

    Just a quick note to say i've removed our conversation to keep the thread on topic while we discuss over email.

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  • tazzababe
    tazzababe Posts: 378 Forumite
    Sent off a letter requesting information about my account (included £10). Received a letter today and statements dating from June 2004 to present. But, they have missed some out. This is what they say:
    "Statements held prior to May 2004 are stored on microfice...date order and more than one customer statement may be held on one film. ...Not stored by reference to account number or customer name and are not ""readily accessible"" within the meaning of the Data Protection Act....Therefore do not fall within the class of documents to be produced pursuant to a subject access request. They can be obtained from our Customer Servces Dept at a cost of £3 per statement"

    So what do I do now? Do I really have to pay, because if I do its gonna cost around £45
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