Claim back any unfair bank charges! Article Discussion Area

unklemerv

Hi,
I decided to go for it and claim back unfair charges from an old bank account I had with Abbey National. I sent the letter off with the £10 fee for a list of my charges. I have just got a letter back saying that they are unable to send the request to my new address for security reasons and they would like me to send further ID and phone them up to speak about it.
How should I play this as I know they will try and delay it for as long as possible.

jomac1290

Hi All

I am in the process of claiming back my charges from the nationwide. have followed instructions in that area but cannot find letter that i am to send in order to allow them to reflect (they said they were within there rights to charge after my first letter) also cannot find daily interest rate for when i fill in court claim form. Any help would be appreciated thanks jo x

dchurch24

wearside wrote:

Hi everyone

I am trying to claim charges back from the A/L. I sent in the initial letter with a £10 cheque 43 days ago. The cheque has been banked by the A/L but I have not heard anything. What should I do now? There is no template letter on http://www.consumeractiongroup.co.uk/

I assume that there is at least one other person who is in a similar position to me. Any advice please would be appreciated.

There is a letter in the Templates section of the CAG for non-complience with the DPA.

jomac1290

Hi All

I am in the process of claiming back charges from nationwide however just heard back that they did nothing wrong ! and cannot find the letter i send to allow them to reflect also cannot find what the interest charge per day is for when i fill in the court claim form thanks jo x

LOST

I got charged 3 lots of £38 from Natwest as I had unpaid direct debits (Paypal is too confusing with all their verification procedures...) - wrote a letter of dissatisfaction telling Natwest of their incompitence in notifying me once a charge was made (this lead to 2 more charges).

Also made it clear that their charges were high compared to prevailing rates of other banks (almost double)

£114 gesture of goodwill - RESULT!!!

shaun1977

unklemerv wrote:

Hi,
I decided to go for it and claim back unfair charges from an old bank account I had with Abbey National. I sent the letter off with the £10 fee for a list of my charges. I have just got a letter back saying that they are unable to send the request to my new address for security reasons and they would like me to send further ID and phone them up to speak about it.
How should I play this as I know they will try and delay it for as long as possible.

send them the further id requested (copies) and by all measns call them but just stand your ground, the 40 days start ticking when they cash the cheque so ifthey havent already done so insist they do, you will find further help at https://www.!!!!!!.uk/forum

shaun1977

jomac1290 wrote:

Hi All

I am in the process of claiming back my charges from the nationwide. have followed instructions in that area but cannot find letter that i am to send in order to allow them to reflect (they said they were within there rights to charge after my first letter) also cannot find daily interest rate for when i fill in court claim form. Any help would be appreciated thanks jo x

hi jo, if you go to https://www.!!!!!!.uk you will find all the above and more in there, if you need any help just post and they will answer you very quickly

shaun1977

LOST wrote:

I got charged 3 lots of £38 from Natwest as I had unpaid direct debits (Paypal is too confusing with all their verification procedures...) - wrote a letter of dissatisfaction telling Natwest of their incompitence in notifying me once a charge was made (this lead to 2 more charges).

Also made it clear that their charges were high compared to prevailing rates of other banks (almost double)

£114 gesture of goodwill - RESULT!!!

excellent news :T

greydog_2

We are expats who have had many problems with Lloyds bank whilst abroad. We are taking them to the Financial Ombudsman, after at least 5 letters of complaint. We are also in the process of reclaiming unfair bank charges. I must sort out the new bank account!!

shaun1977

greydog wrote:

We are expats who have had many problems with Lloyds bank whilst abroad. We are taking them to the Financial Ombudsman, after at least 5 letters of complaint. We are also in the process of reclaiming unfair bank charges. I must sort out the new bank account!!

hi grey dog if you needany help just go to https://www.!!!!!!.uk/forum