Vegas07 wrote: »
I wish I'd read this thread before I used them!!
I posted my old Nokia to them two weeks ago, they quoted me £33. There was nothing wrong with it apart from minor cosmetic damage to the case, the screen was fine and I had used the phone until the day before I posted it off.
Today I received a later with a cheque for £7 attached stating it was a revised offer due to "water damage"! The phone has never been near water!
I feel completely ripped off, am going to give them a call when I have more time but I'm worried they'll try and fob me off because it's my word against theirs. And it's not worth me paying £10 to get the phone back when it was only worth £33 in the first place...
According to the MSE Forum
For benefits recipients
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