Orchid Dialler Discount

southwestmaid

Hi Jem, this is my first weekend with the dialler, was working evenings ok all week and I didn't use the phone yesterday so only just noticed. Orchid set everything up for me and I haven't a clue about the cw list. I'm having a problem downloading it, just looking at the info on orchid now.

jem16

Two possible reasons then,

1. The routing table is set up wrongly for weekends but is OK for weekday evenings.

2. The time on your dialler is wrong.

Easiest way to check is through CWClient. I could check if you want but I woul need user name/password which you might not want to give me, understandably.

southwestmaid

Thanks for your help Jem, seems to be working ok now, I did the orchid 'phone home number' again and its fine, not getting the zero p message. You were right it must have been the time on the dialler which was wrong.

Thank again.

jem16

That's great.

Try to get familiar with CWClient. It's useful in cases like this and also at some point you might want to make your own changes.

Heinz

seth wrote:

and there was 40p of calls to 0800 numbers!

Do I need to set the box to prefix 1280 to bypass primus for 0800 calls?

Primus have acknowledged a billing error for some people (charging for 0800 calls) and have agreed to make appropriate refunds (and £5 goodwill credits in some cases).

However, it certainly wouldn't hurt to do as you suggest (don't forget a 1280 prefix in your Sky digibox if you have one).

metalhead_2

Now sorted

Quentin

Can anyone help with a recommendation for a 118 / 192 cheapest routing?

(That free one seems dead now)

Thank you.

Heinz

Quentin wrote:

Can anyone help with a recommendation for a 118 / 192 cheapest routing?

(That free one seems dead now)

Thank you.

I think 118226 is the cheapest now - BT charge a flat rate of 23.5p incl. VAT for that.

mbailey

Anyone heard from Orchid this week?

I ordered a V4+ on Tuesday but not had any responses to my emails.

feival

Two questions:

1) What is the difference between the V4 adn V4+
2) I will buy one of these for me and also one for my mum who lives at a different address. It is possible for me to somehow transfer my list ot my mum's or at least can I remotely programme her list?

Thanks