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Free £20! Urgent, just open a savings account

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Comments

  • Q_Who?
    Q_Who? Posts: 22 Forumite
    Hi
    I applied for these savings account for myself and my wife. We both had emails confirming the accounts and the £20 offer. My wife got a welcome pack in the post today. She can log onto her account and it shows the balance of £1, but I can't log on. The page says my account is in the process of being setup.
    Anyone had a similar experience?
    Q
  • ahai1
    ahai1 Posts: 1,589 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I can't log in as I forgot to take down the customer number and the account number. I saw on internet banking that my £1 has been cleared from my bank.
  • sammie383
    sammie383 Posts: 165 Forumite
    Q_Who? wrote: »
    Hi
    I applied for these savings account for myself and my wife. We both had emails confirming the accounts and the £20 offer. My wife got a welcome pack in the post today. She can log onto her account and it shows the balance of £1, but I can't log on. The page says my account is in the process of being setup.
    Anyone had a similar experience?
    Q

    I think its just taking different times for different people to be honest.

    I signed up at 8.30am on the wednesday, and I could only just log in on tuesday this week, I still dont have the e-mail confirming the offer ( like some have on here ) and I still have no welcome pack yet.

    I am not too worried though, it will be my turn soon! :)
  • Nail_Lad
    Nail_Lad Posts: 158 Forumite
    Part of the Furniture Combo Breaker
    Just got my DD confirmation letter (although I didn't set an amount up obviously), it had my customer number on the top which I'd not made a note of before and I was able to login to my account with that plus security. Got the email the other day, so hopefully anytime now £20 will be mine! Mine I tell you, mine! *Cough* ahem.

    These things always take a while to process so patience to all those who are still waiting.
    CHEAP doesn't mean ETHICAL
  • ahai1
    ahai1 Posts: 1,589 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The letter I got from them told me that they were going to send a pin number along with the welcome pack.

    I thought I already set one up?
  • ADIE2805
    ADIE2805 Posts: 90 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    ahai1 wrote: »
    The letter I got from them told me that they were going to send a pin number along with the welcome pack.

    I thought I already set one up?

    Hi, If you read the letter again it says if you haven't already set-up your pin you will be sent one.

    Adie
  • ahai1
    ahai1 Posts: 1,589 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I read it more than once and they told me they would send me a pin.
  • ahai1
    ahai1 Posts: 1,589 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I rechecked and it still says that they will send me a pin number and welcome pack. Today I got 2 docuemtns. 1 with my original documents back and another one with my bank details for example reference numbers and that sort of stuff. Anyway the cheque has been cashed.
  • adambro
    adambro Posts: 243 Forumite
    Received confirmation of the direct debit set up today and I've used it to transfer a reasonable amount into the account. I just need to get registered for interest paid gross and I'll be pretty much sorted. The £20 will be a very welcome bonus when it is paid which I expect to be the end of this month. Not sure exactly what they describe as the "welcome pack" is but I've yet to see anything like that.
  • SoloSailor
    SoloSailor Posts: 65 Forumite
    Also recieved Direct Debit letter today, but it mentions a £1 cheque.

    They don't want another £1 chequedo they, as sent one off with the initial application, or are they just trying to confuse me?
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