Amex Nectar. Not got your points - resolution!

Suzie_Wing_Wong

I finally got my extra nectar points today. I used the email address and although they didn't reply within 24 hours, when they did reply it was sorted out. They even gave me 100 extra points for the inconvienience.

One happy moneysaver!!

golfmad_2

finally got the rest of my 6000 points today, hooray ! :j :T :rotfl: :beer:

dambuster_3

Finally, just got the missing 5,000 points through. Thanks Martin for fighting our corner.

ffacoffipawb

dambuster wrote:

Finally, just got the missing 5,000 points through. Thanks Martin for fighting our corner.

All right for some. I have given up on these incompetents and have closed the card.

Spud_2

After 2 emails and about 3 phone calls I have finally been credited with the full 6000 points and as an added bonus received a further 3200 (odd number I know!) as an apology for the inconvenience. I'd say stick with it and don't give up getting what you are rightly entitled to.

:j

ceebee_2

Took 2 e-mails, but have now been told that 7000+ Nectar points will be added to my account. Which means that there will be in excess of 9000 points in total. (Have already been credited with the initial 2000).

Martin, you are a STAR here as well as on telly. Well done.

dambuster_3

Yes, they haven't exactly covered themselves with glory, have they.

Rachel130171

Have just received a second email from Amex and my points plus 100 for inconvenience have been added! Hooray!

wideboy1

can someone help please ive been given 9000 points on my amex accout on line but my sainsburys account on line says not. does it take a while to add to them please..

King_Of_Fools

wideboy1 wrote:

can someone help please ive been given 9000 points on my amex accout on line but my sainsburys account on line says not. does it take a while to add to them please..

I assume you mean your Nectar account (not your Sainsburys account).

But yes, points are transferred once per month about a week before your bill is produced.