Amex Nectar. Not got your points - resolution!

clarejoanne

I too have 9000 points but I didn't want to say anything in case they took them back off me!

kayewilliams

Checked my Nectar statement today and I only got 1,000 points! Seems i did not do as well as some other people!.

Have used your e-mail link Martin and will await a response.
Lets hope it works, it seems from previous postings that it is. Hurray for people power, or should i say Martin power!

bods

Well I emailed on Monday as soon as I'd read this thread, and... no response at all.

I obviously didn't send my card details but I sent through my address and name, and have just sent another email asking for confirmation that it is being processed.

Companies really should send through confirmation-of-reciept emails for things like this. It's not hard after all.

young_pensioner

Just for the record... Amex have now transferred into my nectar account the full 6000 points.
Sainsburys wine department, here I come!! _party_
Many thanks Martin and everyone for the online support.

bargain_hunter_2

Same here - did everything but include card details (which would be madness) but haven't heard a thing.

Will try again.

Sun

me too --- no response !!

shaymenRup

Haven't received anything yet.
Didn't even get credited with Nectar points for my purchase.

Have sent my email and I await with baited breath.

joe13

I got the email from them on 13th telling me that my missing points plus an extra 100 points for inconvenience would be credited by 15th.

I have today checked and you guessed it - no points.


I feel another email coming on and more extra points required for yet more inconveneince.

peanutpie05

I've emailed .. and no response whatsoever :mad:

AMEX are not making a very good name for themselves here!!

I will be cancelling my card and will not use AMEX again.

MAYFLOWERS

joe13 wrote:

I got the email from them on 13th telling me that my missing points plus an extra 100 points for inconvenience would be credited by 15th.

I have today checked and you guessed it - no points.


I feel another email coming on and more extra points required for yet more inconveneince.

Have you checked on the AMEX website as my points are showing on the rewards page there but are not yet showing on my NECTAR account!

Mayflowers