The truth about Ryanair

scheming_gypsy

WiseInvestor wrote:

Quite honestly I'm shocked!

Cabin Crew are a legal requirement to aide your safety, not supply you with food and drink. If, god forbid, an emergency situation arose, I would want to be reassured they know what they're doing and can give me the best advice on how to get out alive

Safety is not something anyone should take for granted

jesus !!!!!! christ. Cheer up will you. You might be a wise investor but you're also a miserable bleeder.
They're there to make sure i'm fed and watered. If there's an accident on a plane i'm on they'll by getting a backhander as i make sure i'm the first one off the plane and safe.
Can you honestly tell me that if there was an accident the cabin crew would be sticking around making sure you're all safe? they're normal people getting paid to do a job, not the Marines.

climbgirl

Ha ha ha I saw the ad for the programme last night and I can't wait to watch it! I'm a very frequent flyer and I've flown with Ryanair many times and wished I hadn't They have rude, surly staff who don't seem to have enough training to be able to deal with anything that's slightly out of the ordinary. They're often late or delayed and now they're planning on charging £2.50 for every bag you want to check-in! Imagine the cr*p that people are going to try and take on-board with them now!

If they have the cheapest flights at the times and to the places I want, then I'm going to use them. But I've flown with many other budget airlines (Easyjet, Air Berlin, BMI Baby, Fly Globespan, Monarch) and they don't have the systematic poor service and rude, untrained staff that Ryanair seems to cultivate. Sure, everyone's going to have horror stories for any airline (budget or otherwise, I've had hideous flights with BA), they all stuff up at some point. But cheap doesn't have to mean shoddy and with Ryanair, it seems to be what they aim for

chalky_bertie

Never flown with Ryanair and hopefully never will, it would have to be a very last resort to go with them. From what I read and have seen from their over eager boss then you are not treated as a passenger but as a statistic. Its all about how many bums on seats they can get as they know people will come back as the price is most of the time cheap. Not a snob as we are flying with Easyjet later on this year but only because they were alot cheaper than BA. Not looking forward to Easyjet either as the programme on the telly shows that there staff can also be rude and unhelpful.

You pays your money so you take your choice.

scheming_gypsy

Don't take much notice of the TV Bertie, i flew with Ryanair on Friday and there's nothing to worry about. Flew with Easyjet in November and it was the same as Ryanair.

You get a ticket and it has a section on it. You go to the gate and they call sections at a time. You find a seat, sit down, get the safety stuff, plane takes off, offer you drinks etc etc. Plane lands and you get off.

No different than any other flight i've been on, although the Ryanair was a 737 800 series and had loads more leg room than 'normal' flights.

SallyD

I've been flying the cheapies and have always been happy with the service,I do not particularly want the cabin staff to make small talk. I always think it is such a shame only a few passengers ever watch with real interest the safety demonstration., yet bark on about safety procedures. As to cleanliness, have'nt you looked back at the rubbish folk leave on the floor! and they turn that plane around in 15 minutes. I think the staff do very well taking everything into account. I would make you take your rubbish with you.

I flew Kenya Air last year and on one leg of the journey with a full plane load of passengers they forgot to do the safety demo - nobody really took much notice of the seat belts on sign yet the plane was squeeky clean and remained so all the journey. I too, will watch the programme, I am flying with Ryan Air in a fortnight but will admit to preferring Air Berlin.

Thank you RYAN AIR for making it affordable for me to have travelled as much as I have.

WiseInvestor_2

scheming_gypsy wrote:

Can you honestly tell me that if there was an accident the cabin crew would be sticking around making sure you're all safe?

Tell that to the families of the 2 stewardesses who died on board a British Airtours 737 at Manchester in 1985; they successfully evacuated over 100 passengers before being overcome by smoke and collapsed in the rear galley, just inches from the doors they'd been pushing people out of.

Many lessons were learned from that accident, not least the importance of cabin crew taking control in an emergency by issuing clear, unambiguous instructions to help you give yourself the best chance of survival.

I'll happily take your humour in the manner in which it is intended, albeit somewhat short-sighted.

Fraserca

You got it WiseInvestor - Last Ryanair flight I took the Stewards (eses) were Spanish. I couldnt understand the fast garbled instructions for safety and I'm pretty sharp with languages and accents. God help you in the event of danger and they are excited - you would never understand the instructions and they would be unable to control a panic.

As the point was made earlier - cheap shouldn't mean shoddy. Think that if they charged £10 more - you could actually get some service and benefits like support if the flight is delayed or cancelled

jetboy

You do have support if the flight is cancelled under last years EU compensation directive. Unfortunately like most things in the airline industry it has many shades of grey which airlines try to exploit to wriggle out of it. If you persist vigorously you should win eventually. Airlines are banking on the fact that you will give up first.
In the airline game, cash is king. You can't really expect to pay a couple of quid for a ticket and expect Gold star service (although many Low cost Carriers come close). What you can expect is the aircraft to be well maintained, the crew well trained and well rested for their duty. If this is not the case then it is a matter for the State licensing authority to put right. In the UK the CAA regularly check up to insure all our airlines conform. Ryanair is under the juristiction of the IAA (Irish Aviation Authority). They can be a little more 'relaxed' at times eg they allow their pilots to fly more hours and work longer shifts than their UK counterparts.

Fraserca

Ryanair know how to press the right buttons with the IAA and other authorities. They use tactics that some would call ' bullying' with airports such as Newquay who won't play the game according to Ryanair's perception of the rules.

See http://travel.timesonline.co.uk/article/0,,10295-1759194,00.html

They carry a lot of political clout and its hard to argue with them - this is one of the reasons I think that many fair minded people are wary of them.

For information - here the latest Ryanism...



Prestwick, Ryanair's airport for London

http://news.telegraph.co.uk/news/main.jhtml?view=DETAILS&xml=/news/2006/02/09/nryan09.xml

ynot2005

i hope you do pay your money to easyjet or ryanair chalky bertie, because the service is on the whole is very very good.

after countless trips over the years, i had 1 problem with a cancelled flight with easyjet

i suspect the low cost airline knockers...dont live near to their bases, or dont travel to one of their destinations, or silly snobbery..aint that right wise investor