Orchid V4, V4+ Programing Tool Support

Heinz

Victor_Delta wrote: »

Oman - according to http://www.wtng.info/wtng-oo.html mobile numbers start with a 9 - ie the code is +968 9...

In which case, if Richard123 wishes to use Carrier 9 for his calls to Oman mobiles, the Routing Rule (let's assume it's Rule 55) should appear as:

*###009689#3999#55#

Richard123

Thanks Victor_Delta & Heinz.

That matches my friends Oman mobile number (+968 9...).

apwood

Sorry if this is on the wrong thread, wasn't sure which thread to post on or whether to open a new thread.

Is it possible either using the spreadsheet or by other means to program something like the following:

translate 08456100100 (First Direct) to
01132345678

but then route the 0113 number like other 01 numbers in the Heinz programme?

I guess you could use a carrier code giving a different translation depending on time of day, but isn't the number of carrier codes limited to only 9)?

I general, is there any way to translate various numbers to alternative numbers without using one of the 9 carrier codes for each one?

(Actually I've just found there might be a freephone alternative 0800 9172424, but I haven't tried it yet, and would like to know if the above is possible in any case).

Heinz

I don't think so. AFAIK, any 'translate' routing rule has to point to a specific carrier in the carriers table and, as you say, that is limited to 9.

Additionally, doing that would send the call via the default carrier (0) rather than routing it (although you could add a prefix - so that 0113 number could be input on the carriers table as 1818501132345678).

Victor_Delta

apwood wrote: »

Is it possible either using the spreadsheet or by other means to program something like the following:

translate 08456100100 (First Direct) to
01132345678

I guess you've spotted a gap in the market for a gizmo which is programmed to translate numbers based on the 'say no to 0870' database!

In the meantime, wouldn't it be easier to create a number in your phone directory named 'First Direct' which simply dials the 0113 number?

V

apwood

Yes, that would be a solution. Trouble is some family members often just phone the number from bank literature / cheque books - I can't seem to get them to use the phonebook!

Heinz - thanks for the quick reply, I thought that was the case, but would have liked to have been wrong!

apwood

I have been looking at the Heinz program and v1.4 of the spreadsheet - I'm thinking of mostly replacing my current routing tables with that. I've noticed that the spreadsheet doesn't seem to have the routing suggested in the Heinz program for the following codes - 0843, 0872 and 0873

I wonder why? Could I have been looking at an out of date version either of the Heinz program or of the spreadsheet?

Heinz

apwood wrote: »

I have been looking at the Heinz program and v1.4 of the spreadsheet - I'm thinking of mostly replacing my current routing tables with that. I've noticed that the spreadsheet doesn't seem to have the routing suggested in the Heinz program for the following codes - 0843, 0872 and 0873

I wonder why? Could I have been looking at an out of date version either of the Heinz program or of the spreadsheet?

Kevin's spreadsheet faithfully reproduces how Orchid interpreted the final version of 'the Heinz Program' - but they got a few things slightly wrong in the Routing Rules table.

Specifically, Rules 13, 14 and 17 are totally unnecessary! That is because Rule 12 covers the dialling of all 08 numbers except those with more digits (Orchids work on a 'longest number string' principle) specified in other Rules. Hence, dialling 080, 0844 and 0871 numbers is covered by Rule 12 and there's no need for other rules to route them.

Similarly, in the case of 0843, 0872 and 0873 numbers, the Orchid would use Routing Rule 12 (because no Rule with a longer number string applies) and route them via Carrier 3 (i.e. via BT [CPS override]) at all times.

apwood

Heinz wrote: »

Similarly, in the case of 0843, 0872 and 0873 numbers, the Orchid would use Routing Rule 12 (because no Rule with a longer string applies) and route them via Carrier 3 (i.e. via BT [CPS override]) at all times.

That's what I'd guessed, but was confused by the existence of rules 13, 14 and 17 - which seeemed to suggest my guess was wrong!

Many thanks Heinz, that confirms for me how the tables work.

apwood

First of, many thanks to Heinz and Kevin - I used the programming tool properly for the first time today for both myself and my mother, replacing all the tables, setting the time of day and off-peak times. Everything worked really well.

Although I have a modem, my main laptop does not have one, and so I experimented today with using the tool to program the orchid v4 dialler without connecting a modem to it.

I found that I could successfully program the dialler by taking a phone handset "off hook" and the immediately replaying the codes using the programming tool. Admittedly, I only did this for one code at a time, not sure if it would work for for example with the Dial Routing Tables button

Of course, to do this I still needed a modem in my laptop to actually generate the DTMF tones.

Is it possible to update the spreadsheet to generate DTMF tones through a laptop or desktop speaker without using a modem to do so? I would imagine it could be done (I did find some VB code on the internet that replayed wav files of DTMF tones). If so, then such an option would allow people to use the tool, even if they haven't got a modem that works with the tool (although it might only work for one code at a time).

(I also experimented with sending codes via a phone call but that just didn't seem to work. If anyone has any ideas of how to achieve that, ie something similar to what the old phone home process did, then it would enable me to update routing, clock etc for family and friends that I help, without having to physically visit them. I did wonder about connecting the other side of a dialler to the bt phone socket, but I'd presumably need a special cable and I'd worry if that could cause damage to the dialler or telephone network.)