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PPI Reclaiming Discussion part 4

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Comments

  • I took it our in June 2005 tiggre, why would this make a differance??


    :hello:Hi

    I took out my policy with Black Horse in 2004 and they were not regulated then, however they refunded all PPI instalments plus 8% interest.

    Don’t give up, keep going its your money and your entitled to be refunded.

    Good luck. :money:
  • Can anyone give me the address to send a claim to . G E CAPITAL BANK
    And has anyone claimed from them ?

    Thanks
  • tiggrae
    tiggrae Posts: 1,771 Forumite
    mollymoo96 wrote: »
    Can anyone give me the address to send a claim to . G E CAPITAL BANK
    And has anyone claimed from them ?

    Thanks
    this is their address and yes have claimed against them:

    GE Capital Bank Limited, 6 Agar Street, London WC2N 4HR

    when did you take out the PPI ?
  • yes this was a evans store card I had but I closed the account in 2003 so it is a long shot I was sold the card in store so no info given
  • euronorris
    euronorris Posts: 12,247 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Hi All,

    My OH sent a letter to Lloyds in June (he's been a bit slack in following up) for PPI reclaim via recorded delivery.

    It was definitely received and we can prove it, but to date have not received even so much as an acknowledgement letter from them.

    The next step in the process on Martin's guide assumes you've received a response fobbing you off, but what do you do if they haven't even responded?? Is there a template letter somewhere?

    Any advice would be greatly received.

    Thank you x
    February wins: Theatre tickets
  • euronorris
    euronorris Posts: 12,247 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Please ignore me, just looked at the letter properly and it has a paragraph about non response. Sorry.
    February wins: Theatre tickets
  • chloewho1982
    chloewho1982 Posts: 2 Newbie
    edited 18 November 2009 at 8:17PM
    Hi this is the first time I have posted!

    I got £6,500 back from Natwest in bank charges before the test case (thanks MSE) and now have pursued Black Horse for PPE (thanks again x).

    I need some advice as I have received a letter from them offering me a good will refund.

    I took the £15,000 loan in Jan '07 but repaid it after a windfall in Jan '08, I have received a letter saying:

    As detailed to you in the policy provided when you took out the policy, the rebate which would be given in the event of early cancellation or settlement was based on a sliding scale as the potential amount payable under a successful claim would be greater at the beginning of the loan. However, whilst we do not accept the policy was mis-sold, as a gesture of goodwill, we are prepared to offer you a more favourable rebate calculated on a pro-rata basis.

    When you settled the loan on 1st January 2009 you received a rebate on your Payment Protection Policy of £2188.10
    A pro-rata rebate would have amounted to £2749.62.
    We would like to offer you the difference of £561.52.

    I do not understand what 'pro-rata' means in this context, does that mean I am getting back the full cost of the insurance minus the initial rebate??

    This letter was in response to my second letter to them.

    I do not mean to be greedy but I hate the thought they keep a penny of my money when we were told we wouldn't get the loan without the insurance and struggled to make the payments.

    Also there is no mention of interest?!

    Should I take the money and run??
  • tiggrae
    tiggrae Posts: 1,771 Forumite
    Hi this is the first time I have posted!

    I got £6,500 back from Natwest in bank charges before the test case (thanks MSE) and now have pursued Black Horse for PPE (thanks again x).

    I need some advice as I have received a letter from them offering me a good will refund.

    I took the £15,000 loan in Jan '07 but repaid it after a windfall in Jan '08, I have received a letter saying:

    As detailed to you in the policy provided when you took out the policy, the rebate which would be given in the event of early cancellation or settlement was based on a sliding scale as the potential amount payable under a successful claim would be greater at the beginning of the loan. However, whilst we do not accept the policy was mis-sold, as a gesture of goodwill, we are prepared to offer you a more favourable rebate calculated on a pro-rata basis.

    When you settled the loan on 1st January 2009 you received a rebate on your Payment Protection Policy of £2188.10
    A pro-rata rebate would have amounted to £2749.62.
    We would like to offer you the difference of £561.52.

    I do not understand what 'pro-rata' means in this context, does that mean I am getting back the full cost of the insurance minus the initial rebate??

    This letter was in response to my second letter to them.

    I do not mean to be greedy but I hate the thought they keep a penny of my money when we were told we wouldn't get the loan without the insurance and struggled to make the payments.

    Also there is no mention of interest?!

    Should I take the money and run??
    do you have the original policy ? what I think they mean is that they gave you a rebate upon early redemption, but you need to check to see what was on the original agreement and how much they rebated you on early redemption
  • tiggrae wrote: »
    do you have the original policy ? what I think they mean is that they gave you a rebate upon early redemption, but you need to check to see what was on the original agreement and how much they rebated you on early redemption


    I do not have the original policy any longer, I have moved house since and can't find it. Can I go back at this stage and ask them what the full cost of the policy was?
  • tiggrae
    tiggrae Posts: 1,771 Forumite
    I do not have the original policy any longer, I have moved house since and can't find it. Can I go back at this stage and ask them what the full cost of the policy was?
    of course - tell them you need details of the original policy to check if their offer is reasonable
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