PPI Reclaiming Discussion part 4

di3004

Not heard anything from the FOS yet, hubby as soon as he came home rang and said call back later.......if we don't hear anything!
This is in regards of Hamilton etc etc......

di3004

marshallka wrote: »

Di, Did you see this on money made clear site...

If the firm denies responsibility

More information

Phoenix firms

The firm you’re complaining to may appear to be similar or the same as the firm that provided you with a financial product or service but won’t take responsibility for your complaint, saying that it is a new firm. This can happen when a firm closes and its client details are bought by a new firm. The new firm appears to be similar to the original firm (it has the same or similar name, people or office). This is known as a ‘phoenix firm’.


What should I do if I'm affected?


If you have a claim or an outstanding complaint against the old firm do not give up on this.

• Be persistent. You should not be put off by firms claiming the liabilities are not theirs if in all other aspects it appears to be the same firm.
• Take your case to the Financial Ombudsman Service if you are not satisfied with the answer – see Related links.
• Tell us about it. We cannot help with individual disputes between you and the firm, but phoenix firms are a priority for us – Contact us.

http://www.moneymadeclear.fsa.gov.uk/guides/help/if_things_go_wrong.html

Marshallka, do you think I should contact these?

I know they cannot help with the complaint, may be interesting to know if they do come back with anything, what do you think?;)

marshallka

di3004 wrote: »

Marshallka, do you think I should contact these?

I know they cannot help with the complaint, may be interesting to know if they do come back with anything, what do you think?;)

I thought you had some time back when singlep said about it.

Who did you contact then in complaints to the authorities? Its actually the FSA that the email goes to?

di3004

marshallka wrote: »

I thought you had some time back when singlep said about it.

Who did you contact then in complaints to the authorities? Its actually the FSA that the email goes to?

The OFT, may have actually emailed these as well Marshallka but can't honestly remember.....

shooby1

how often do all of you who's claim is with the fos contact them for news? cos this is driving me mad and its only been with them for 5 months lol if given the chance i would be a stalker and ring them weekly

maxdp

shooby1 wrote: »

how often do all of you who's claim is with the fos contact them for news? cos this is driving me mad and its only been with them for 5 months lol if given the chance i would be a stalker and ring them weekly

Hi There

Personally I do not bother until it gets to about 18 months I know 5 months seem a long time to wait but I know FOS are very busy.

cot1198

shooby1 wrote: »

how often do all of you who's claim is with the fos contact them for news? cos this is driving me mad and its only been with them for 5 months lol if given the chance i would be a stalker and ring them weekly

My complaint has been with the FOS 12 months, they do send a letter every so often to let me know whats happening though

gorgie_boy

Hi There
Im new here been lurking for a while.
My problem is I put a claim in against Firstplus for PPI but now had a letter stating that claim is wihu nderwriters ClickFinace but they have went into liquidation.Any Ideas what to next please

di3004

gorgie_boy wrote: »

Hi There
Im new here been lurking for a while.
My problem is I put a claim in against Firstplus for PPI but now had a letter stating that claim is wihu nderwriters ClickFinace but they have went into liquidation.Any Ideas what to next please

Hi and welcome.

I know how you feel with this one, and sorry to hear that your going through this as well.

Click Finance - These are the Brokers who then arranged and sold you the finance, and I have been recently trying to pursue through the insurers/underwriters, no luck yet though unfortunately, where I am still waiting for feedback from the FOS on this one, just to ask on where we should take this.

I have this problem as well hun, if the same company they dissolved in 2006, and yet they run many other Click loan businesses.

When did you actually take out this loan? (year)

I did originally try by writing to Click Finance on the company they run now, also by the same director/manager and they are not taking any responsibility over this one, so frustrating indeed.

gorgie_boy

Hi
Thanks for quick reply loan was taken out in November 2004