PPI Reclaiming Discussion part 4

thec1aw

Hi,

I have 3 claims against Egg currently been judged by the adjudicator. I sent them in originally back in May08, and the adjudicator finally got passed them, and has now had them for 6 weeks.
Does anyone know how long it usually takes for the adjudicator to make a decision?

Many thanks

di3004

thec1aw wrote: »

Hi,

I have 3 claims against Egg currently been judged by the adjudicator. I sent them in originally back in May08, and the adjudicator finally got passed them, and has now had them for 6 weeks.
Does anyone know how long it usually takes for the adjudicator to make a decision?

Many thanks

Hi there

As soon as they are passed on to the adjudicator, it can be a matter of only weeks, its just a matter of the adjudicator having all the information from both yourself and EGG, they look at both sides and make a decision on the complaint, so with a bit of luck you should hear anytime.
Give them a ring or email, ask for an update, good luck and please keep us posted.;)

maxdp

pinknico wrote: »

Finally had my Egg complaint passed to an adjudicator, this has taken about 7 months, so sooner than I thought. Will let you know outcome as and when.

Hello MAX hope you are ok . xxxxxxxxxxxxxxxxxxx

Really pleased for you Pinknico:j

pinknico

thec1aw wrote: »

Hi,

I have 3 claims against Egg currently been judged by the adjudicator. I sent them in originally back in May08, and the adjudicator finally got passed them, and has now had them for 6 weeks.
Does anyone know how long it usually takes for the adjudicator to make a decision?

Many thanks

Hello did you send in all 3 complaints on 3 seperate forms or all on one form? If they are looking at all 3 at once this may be why it has taken a while.
I sent in two complaints but at seperate times.

amersall

showergirl wrote: »

How long did you have to wait to get your money.

I have told my friend not to build her hopes up as she may have to go to the FOS, but we should get there in the end

fingers and everything else crossed for your friend xx

amersall

pinknico wrote: »

Finally had my Egg complaint passed to an adjudicator, this has taken about 7 months, so sooner than I thought. Will let you know outcome as and when.

Hello MAX hope you are ok . xxxxxxxxxxxxxxxxxxx

:j:jthat is good news am really pleased for you :A

ananewman_2

Direct Auto Finance are now asking for proof of my conversation with the salesperson how am i expected to do that?

di3004

Deleted_User wrote: »

Direct Auto Finance are now asking for proof of my conversation with the salesperson how am i expected to do that?

Hi there

How long ago did you take this out, what year?
Was it a telephone sale?

If you purchased the policy the last 6 years they should still hold your information, its down to them to check this out, and in my opinion they are using a stalling tactic.

You could request a Subject Access Request if you've not done so with these yet.

di3004

Deleted_User

If you've not requested a SAR yet, here below is the link to the template letter, they have 40 days to comply, but there is a charge of £10 postal order or cheque payment for this request, sometimes useful information can found within the SAR which may help your case, good luck.
http://forums.moneysavingexpert.com/showthread.html?t=1475553

So you have already sent them the first reclaim letter then I take it?
And they want you to supply them with further information in order for them to consider? Such as proof of the sale of the policy.

I would write back and tell them, they should still hold your details on microfiche/data and if they don't resolve your matter you will however move this on to the Financial ombudsman service (FOS).;)

ananewman_2

di3004 wrote: »

Deleted_User

If you've not requested a SAR yet, here below is the link to the template letter, they have 40 days to comply, but there is a charge of £10 postal order or cheque payment for this request, sometimes useful information can found within the SAR which may help your case, good luck.
http://forums.moneysavingexpert.com/showthread.html?t=1475553

So you have already sent them the first reclaim letter then I take it?
And they want you to supply them with further information in order for them to consider? Such as proof of the sale of the policy.

I would write back and tell them, they should still hold your details on microfiche/data and if they don't resolve your matter you will however move this on to the Financial ombudsman service (FOS).;)

I have already done this and sent them copies of the agreement, I sent them a second letter yesterday by special delivery only to receive a nasty call saying that i havent proved that the salesman was pusy or that he forced me into the agreement. I recorded their call as well and have sent them another letter. Was this the right thing to do? How do i prove the salesman was pushy?