PPI Reclaiming Discussion part 4

purplemusky

amersall wrote: »

If this mortgage account is closed,they do not have to provide you with any details.
You will have to do a SAR,enclose £10 and give them 40 days to respond.

Sorry what is a SAR?

amersall

Sorry!!!,it is here


https://forums.moneysavingexpert.com/discussion/1475553
This will give all info they hold on you.

purplemusky

amersalla wrote: »

Sorry!!!,it is here


https://forums.moneysavingexpert.com/discussion/1475553
This will give all info they hold on you.

Many thanks that is great, will get on it.

I have received a response from the Nationwide that they will get back to me in 6 weeks, so will post more when I have more news on that one.

amersall

Good luck.

jeannie1505

some time ago i put in a complaint with Cap 1, they sent back a letter saying they would not uphold my complaint because they felt i was eligible to claim on the PPI, this despite me telling them that I have a copy of the agreement that I ticked NO to PPI and that I am a civil servant.
So I wrote them a very long letter that went like this:

Dear Sir/Madam,

I recently contacted you regarding PPi that had been fraudulently added to my account by your team.
You responded to my complaint stating that you had reviewed my complaint and have concluded that with the information that you hold that you have no evidence of a mis sell and that you believe that I am eligible to claim on the insured risks.
I reiterate what I said in my original complaint to you:

I did not agree to purchase this policy.
I ticked NO on the original application, I would not have changed my mind when activating the card.
I am NOT I repeat NOT eligible to claim on the insured risks as I am covered for those by my employer.
I DO NOT accept your response as final, you have NOT completed a comprehensive review.
You have evidence through my letter that
A) I DID NOT want PPI
I am covered by my employer.

I demand that unless you review your decision and uphold my complaint, that you send me a recording of the telephone conversation so that I can forward that and my copy of the ticked 'NO box for PPI' agreement to the Financial Ombudsman.

I expect a written response within 14 days of receipt of this letter

Yours


Anyway yesterday had a letter saying they are looking into my complaint and this may take 7 weeks, this letter is from the same man who said the last letter was his final response..Obviously changed his mind heehee!!!:rotfl::rotfl::rotfl:

Nahla32

Hello I wonder if anyone can help me. I was turned down by M and S and put a claim in to the ombudsman. I am a bit confused because I received another letter from M and s again turning me down. Does this mean that the ombudsman are still looking at the case?

cappo

this is why barclays arn't paying out claims




http://www.dailymail.co.uk/money/markets/article-2096857/Banking-giant-Barclays-poised-report-profits-nearly-700-000-hour.html?ITO=bookmark-chromeext

cappo

Nahla32 wrote: »

Hello I wonder if anyone can help me. I was turned down by M and S and put a claim in to the ombudsman. I am a bit confused because I received another letter from M and s again turning me down. Does this mean that the ombudsman are still looking at the case?

Hi nahla i had this with barclays send everything you've received back to the fos and let them sort it out for you.

purplemusky

purplemusky wrote: »

Many thanks that is great, will get on it.

I have received a response from the Nationwide that they will get back to me in 6 weeks, so will post more when I have more news on that one.

I take it I can just amend this letter to make it for mortgage MPI?

Thanks

Wadster10

I recently contacted my credit card providers as I wasn't actually sure if I even had PPI. It turns out that I have had PPI on two of my cards for a substantial amount of time, I have had my Lloyds TSB MasterCard for approx 20 years and my Marbles MasterCard for approx 12 years. I have contacted both by telephone and made my complaint and received letters from both stating that they will look into whether I was miss sold the PPI. I haven't however been asked to provide any other information, is this normal?