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PPI Reclaiming Discussion part 4

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  • Hi all
    i would just like to say big thank you all for your advice it has been really helpful and encouraging - will be emailing CEO at barclaycard today let you know how it goes ...:)
  • Hello guys, just helping a friend with a complaint form for a loan from 07. He told the salesman at the meeting for loan he had a back problem, not long after that started hospital treatment and still receives it. They didn't say anything about it though. Would this be a reason for miss sell? Many thanks
  • k77mss
    k77mss Posts: 101 Forumite
    Part of the Furniture Combo Breaker
    Hi all
    Good news I emailed the CEO of the Halifax. The next day I got a phone call from them and he said he would chase up my claim. The next week I phoned and he said he would try to fast track it. 2 days later I got a cheque for £901 for cc, couple of days later I got a cheque for £3285 for a loan so I'm gonna have a nice christmas and thank you to all who have helped me with suggestions cos this has taken since May. If it will help any one this is the name and phone number of the guy that helped me Simon on 01244696261
    hi can you give me ceo email please my 16 weeks were upon monday on 3 complaints phoned them today they said they would look into it was yourcomplint time scale up thanxs
  • catkitty
    catkitty Posts: 49 Forumite
    HI all

    Just a quick question. I had my loan through First Plus and paid everything to them, yet I have just checked the policy for the PPI and it says it was underwritten by Barclays (Northern Ireland eek) - Do I put my claim to First PLus or to Barclays or to both?
    Hoping 2015 will be a better year :)
  • Lemon_Tree
    Lemon_Tree Posts: 10,202 Forumite
    Part of the Furniture 10,000 Posts
    i've just called NRAM about for the form i returned to them at the end of October after they wrote to me and i'm told it will take at least 10 weeks, is this the norm?
    thanks
  • kima09
    kima09 Posts: 25 Forumite
    beamerguy wrote: »
    I agree with dilus, you may open up a can a worms and lose your claim. just enjoy what they are sending you


    Well, HSBC were as good as their word, they said payment would be made within 10 working days of receipt of the acceptance from, and it was!! :j:j:j £5,510.00 :eek::eek:

    I am sending HUGE thanks to ALL of you here who advised and encouraged me, I was very unsure of doing this as I thought it would be long-winded and complicated, but it wasn't - just the one form & sit back and wait.

    Thank you all, I'm so pleased, and please keep up the fantastic job you do on this forum - without it, I would definitely not have put in a claim.
    :beer:
  • linz82
    linz82 Posts: 6 Forumite
    Hi all, just wondering if anyone has had problems with Capital One?

    I sent off a letter with a £1 cheque to request the original T&C from when I opened my credit card with them as I honestly dont know if there was PPI or not. The account is now closed and I didnt keep any information on it.

    Last week I received a letter from Capital One stating that they had no obligation to send me this information, but have gone ahead and cashed my £1 for this service.

    I then received a further letter a few days later stating that there was no PPI on the account.

    Like I said, I honestly dont know if there was PPI, but I know I was paying quite a lot each month, most of which hardly reduced my balance at all.

    I know I was chancing my arm by trying to reclaim PPI, but i feel they are chancing their arm that I wont follow it up and the fact that they didnt send me the T&C as requested.

    Has anyone got any advise on what I should do next?

    Thanks,

    Linz.
  • My partner phoned Arnold Clark about her loan with them, taken out 2003, and has been told that they destroy all paperwork after 6 years and so have no information at all on her loan even though it was still active 4 years ago.
    Any advice on next steps to take would be welcome.
  • lilykim
    lilykim Posts: 554 Forumite
    Despite contacting David Chan the CEO of Barclays customer service, no progress for about 4 weeks now. As original claim was made in June, I am going to proceed with a complaint to the Ombudsman.

    However, my Barclaycard debt was "sold on" to a finance company and I have an arrangement in place to make monthly payments. Does this mean if I get PPI refund that the money will be sent to the finance company or to me? If anyone can answer I will be very grateful.

    Thanks
    Growing old disgracefully!
  • cappo
    cappo Posts: 2,121 Forumite
    linz82 wrote: »
    Hi all, just wondering if anyone has had problems with Capital One?

    I sent off a letter with a £1 cheque to request the original T&C from when I opened my credit card with them as I honestly dont know if there was PPI or not. The account is now closed and I didnt keep any information on it.

    Last week I received a letter from Capital One stating that they had no obligation to send me this information, but have gone ahead and cashed my £1 for this service.

    I then received a further letter a few days later stating that there was no PPI on the account.

    Like I said, I honestly dont know if there was PPI, but I know I was paying quite a lot each month, most of which hardly reduced my balance at all.

    I know I was chancing my arm by trying to reclaim PPI, but i feel they are chancing their arm that I wont follow it up and the fact that they didnt send me the T&C as requested.

    Has anyone got any advise on what I should do next?

    Thanks,

    Linz.




    Hi linz as usual the bank are trying to fob you off sar them details below they are not obliged to give you a cca request if your account is closed but they are required by law to comply with a sar under the data protection act




    https://forums.moneysavingexpert.com/discussion/1475553
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