PPI Reclaiming Discussion part 4

tunnelhelp

So many people seem to be planning to leave LLoyds. I hear the CoOp is quite good for straightforward banking. I think the big banks have diversified too much and need to concentrate on their core business and the fact that they are supposedly a SERVICE industry.

beamerguy

parsnips wrote: »

yep, i did hear the pot is getting empty

I KNOW, I only hope THAT if Lloyds and RBS going running to the government again, it's on the cards, that if they do support them, they get shot of the bad CEO's SUCH AS
OSARIO AND HESTER

beamerguy

tunnelhelp wrote: »

So many people seem to be planning to leave LLoyds. I hear the CoOp is quite good for straightforward banking. I think the big banks have diversified too much and need to concentrate on their core business and the fact that they are supposedly a SERVICE industry.

I do not know about the CO-OP apart they claim to be "good with food"

I had an account with Lloyds because I wanted a personal banking service and a manager I could talk to. Next thing I knew my account was in the hands of an idiot 100 miles away in Birmingham.
And OH BOY was this Lloyds manager a complete and utter idiot !!!

These are not managers just plebs sitting behind a desk all in one office, LLOYDS BANK ARE RUBBISH.
Nobody should have a bank account with this mottly bunch of wannabees, The chief wannabee, the head honcho, is Osario, a complete waste of space, to be honest, I am not sure he understands the english language.

LLOYDS BANKING GROUP STINKS

cappo

A little bit of useful info guys.





PPI complaints to Ombudsman see sharp fall

The number of complaints about payment protection insurance (PPI) being taken to the Financial Ombudsman Service (FOS) has dropped sharply.

The FOS received just 19,259 new PPI cases in the third quarter of this year, down 66% from the second quarter.

As a result, the total number of complaints made to the FOS in the quarter fell 38% to just over 50,000.

The FOS said the drop in PPI cases had been expected as a backlog was cleared. Other types of complaint were up 24%.

Despite the number of new PPI complaints seemingly passing its peak, the FOS said it was upholding an even greater proportion of them than before - all cases that had originally been turned down by banks and other PPI sellers.
"The percentage of PPI complaints we upheld in favour of the consumer increased to 92%," an FOS spokesman said.

Mis-selling
The number of PPI complaints taken to the FOS more than doubled in the financial year 2010-11 to nearly 105,000 as publicity about the widespread mis-selling of the insurance alerted many customers to the possibility of gaining compensation.

In the meantime, the banks fought a High Court case to challenge the authority of the Financial Services Authority (FSA) and the FOS, who had laid down new rules about how PPI should be sold and how past cases of mis-selling should be dealt with.

While this was going on, most banks put their new complaints on hold and a huge backlog built up.

But the dam broke when the banks suffered a decisive legal defeat in April and, as a result, were obliged to start processing the backlog that amounted to more than 200,000 cases.

The number of people that then went to the Ombudsman rocketed too - to just over 56,000 in April, May and June.

That surge now appears to be past its peak, though new PPI cases still make up 38% of the current FOS workload.

Meanwhile other types of unresolved complaints being taken to the Ombudsman have increased between the second quarter of the year and the third.

Among them were those about deposits and savings (up 40%), mortgages (up 37%), overdrafts and loans (up 23%), and motor insurance (up 22%).

"Complaints about current accounts and credit cards also remain high," the FOS said.

These accounted for 9% and 12% respectively of all new complaints in the three months to the end of September.

beamerguy

cappo wrote: »

A little bit of useful info guys.





PPI complaints to Ombudsman see sharp fall

The number of complaints about payment protection insurance (PPI) being taken to the Financial Ombudsman Service (FOS) has dropped sharply.

The FOS received just 19,259 new PPI cases in the third quarter of this year, down 66% from the second quarter.

As a result, the total number of complaints made to the FOS in the quarter fell 38% to just over 50,000.

The FOS said the drop in PPI cases had been expected as a backlog was cleared. Other types of complaint were up 24%.

Despite the number of new PPI complaints seemingly passing its peak, the FOS said it was upholding an even greater proportion of them than before - all cases that had originally been turned down by banks and other PPI sellers.
"The percentage of PPI complaints we upheld in favour of the consumer increased to 92%," an FOS spokesman said.

Mis-selling
The number of PPI complaints taken to the FOS more than doubled in the financial year 2010-11 to nearly 105,000 as publicity about the widespread mis-selling of the insurance alerted many customers to the possibility of gaining compensation.

In the meantime, the banks fought a High Court case to challenge the authority of the Financial Services Authority (FSA) and the FOS, who had laid down new rules about how PPI should be sold and how past cases of mis-selling should be dealt with.

While this was going on, most banks put their new complaints on hold and a huge backlog built up.

But the dam broke when the banks suffered a decisive legal defeat in April and, as a result, were obliged to start processing the backlog that amounted to more than 200,000 cases.

The number of people that then went to the Ombudsman rocketed too - to just over 56,000 in April, May and June.

That surge now appears to be past its peak, though new PPI cases still make up 38% of the current FOS workload.

Meanwhile other types of unresolved complaints being taken to the Ombudsman have increased between the second quarter of the year and the third.

Among them were those about deposits and savings (up 40%), mortgages (up 37%), overdrafts and loans (up 23%), and motor insurance (up 22%).

"Complaints about current accounts and credit cards also remain high," the FOS said.

These accounted for 9% and 12% respectively of all new complaints in the three months to the end of September.

WOW Cappo, but 200,000 PPI complaints, do you think the greedy banks have learned their lesson .... they are probably dreaming up the next scam but this time who will believe them ?:rotfl::rotfl:

irnbru74

beamerguy wrote: »

Hi just sent you my email address via the PM

I have emailed you.

Thanks

lisajaynec

cappo wrote: »

A little bit of useful info guys.





PPI complaints to Ombudsman see sharp fall

The number of complaints about payment protection insurance (PPI) being taken to the Financial Ombudsman Service (FOS) has dropped sharply.

The FOS received just 19,259 new PPI cases in the third quarter of this year, down 66% from the second quarter.

As a result, the total number of complaints made to the FOS in the quarter fell 38% to just over 50,000.

The FOS said the drop in PPI cases had been expected as a backlog was cleared. Other types of complaint were up 24%.

Despite the number of new PPI complaints seemingly passing its peak, the FOS said it was upholding an even greater proportion of them than before - all cases that had originally been turned down by banks and other PPI sellers.
"The percentage of PPI complaints we upheld in favour of the consumer increased to 92%," an FOS spokesman said.

Mis-selling
The number of PPI complaints taken to the FOS more than doubled in the financial year 2010-11 to nearly 105,000 as publicity about the widespread mis-selling of the insurance alerted many customers to the possibility of gaining compensation.

In the meantime, the banks fought a High Court case to challenge the authority of the Financial Services Authority (FSA) and the FOS, who had laid down new rules about how PPI should be sold and how past cases of mis-selling should be dealt with.

While this was going on, most banks put their new complaints on hold and a huge backlog built up.

But the dam broke when the banks suffered a decisive legal defeat in April and, as a result, were obliged to start processing the backlog that amounted to more than 200,000 cases.

The number of people that then went to the Ombudsman rocketed too - to just over 56,000 in April, May and June.

That surge now appears to be past its peak, though new PPI cases still make up 38% of the current FOS workload.

Meanwhile other types of unresolved complaints being taken to the Ombudsman have increased between the second quarter of the year and the third.

Among them were those about deposits and savings (up 40%), mortgages (up 37%), overdrafts and loans (up 23%), and motor insurance (up 22%).

"Complaints about current accounts and credit cards also remain high," the FOS said.

These accounted for 9% and 12% respectively of all new complaints in the three months to the end of September.

Hi Cappo
I had a letter back from ombudsman today saying it may take over a year to resolve my complaint as they are receiving 2,500 PPI complaints every week.
Hope its quicker than that to resolve
Lisa

di3004

tunnelhelp wrote: »

So many people seem to be planning to leave LLoyds. I hear the CoOp is quite good for straightforward banking. I think the big banks have diversified too much and need to concentrate on their core business and the fact that they are supposedly a SERVICE industry.

I no longer back with lloyds and Co Op have been wonderful, and with us not pushy either, but helpful up to now, been with them for almost 2 years.:T

beamerguy

irnbru74 wrote: »

I have emailed you.

Thanks

hi not got your email yet

beamerguy

lisajaynec wrote: »

Hi Cappo
I had a letter back from ombudsman today saying it may take over a year to resolve my complaint as they are receiving 2,500 PPI complaints every week.
Hope its quicker than that to resolve
Lisa

Over a year ???
Complaints should be falling as banks take responsibility in repaying back.
I have suspected for sometime that due to the increase from banks referring people back to the FOS, THEY ARE Knowingly blocking the FOS and there is probably a cartel in operation by the banks.
Anyone who shares the same thoughts so should either contact their MP and or, complain to Vince Cable as business secretary
[EMAIL="cablev@parliament.uk"]cablev@parliament.uk[/EMAIL]
OR
enquiry.enquiry@bis.gsi.gov.uk

Alternatively you can send a letter to:
Ministerial Correspondence Unit
Department for Business, Innovation & Skills
1 Victoria Street
London
SW1H 0ET