PPI Reclaiming Discussion part 4

gemlover

Hi. Will take your advice and email him. Wish my scanner would scan and save so I could email him my proof! A letter to follow the email as well as a fax will hopefully do it.
Thanks again.

cclissold

gemlover wrote: »

Hi. Will take your advice and email him. Wish my scanner would scan and save so I could email him my proof! A letter to follow the email as well as a fax will hopefully do it.
Thanks again.

Ok. Good luck. I have just noticed you are in N Wales. I am on my way up there on Saturday for the week. Not looking forward to the 8.5 hour train journey tho.

beamerguy

sunny8 wrote: »

I have just emailed stephen hester :mad: as just realized that the second claim we won ( we have won 2 so far; 1 Natwest & 1 Clydesdale) in July from Natwest still has not hit the bank and hubby has waited.......63 days:mad::mad:!!! And to add insult to injury, he got a letter today that states it could be another 4 weeks!!:mad::mad:
Dont get me wrong it isn't very much but it is the pricipal of the thing, so i have sent an email to the big man stating this was upheld on the 9th July, accepted 22nd July and we are still here and should receive compensation!!:p What a joke...:, i am going to contact the FOS and FSA about this! They should be made to stick to guidelines...everyone else has to in this world!! Rant over!!:o I thank you..xx

Sunny, you already know what I would do, GO, HIT HESTER HARD


THE MOVIE
http://youtu.be/PE7ptfZAcqw

Hester does not reply to emails, he is out of touch with his customers.
ANSWER: = REPLACE HESTER WITH A REAL PERSON

beamerguy

cclissold wrote: »

dont know if this will show up as i believe mse is blocking email addresses but here goes - antonio osorio @lloydsbanking.com Email saying you are not happy with their responses and you would like your claims handler to call you back.

okay it wont let me do it so there is a dot between his first and second name and no spaces if that makes sense.

C.x

Maybe Antonio has complained about his email on this site, who knows



The one thing is certain, Antonio is a bad CEO, he has bad manners, does not reply to emails and simply is not fit for the job he is employed to do.
Antonio is not in the interests of the General Public

THE MOVIE
http://www.youtube.com/watch?v=rz686fmXzpE

Lloyds Banking Group need to seriously look at replacing Antonio before he places them in further disrepute

cclissold

beamerguy wrote: »

Maybe Antonio has complained about his email on this site, who knows



The one thing is certain, Antonio is a bad CEO, he has bad manners, does not reply to emails and simply is not fit for the job he is employed to do.
Antonio is not in the interests of the General Public

THE MOVIE
http://www.youtube.com/watch?v=rz686fmXzpE

Its james bond in disguise. Wonder if he gets all the girls!!

beamerguy

cclissold wrote: »

Its james bond in disguise. Wonder if he gets all the girls!!

Maybe he does, he is married man with kids though, NAH he does not have 007 status, you have to be really good, honest and full of integrity to get that
Don't think Antonio qualifies for that, do you ?

sunny8_2

beamerguy wrote: »

Maybe he does, he is married man with kids though, NAH he does not have 007 status, you have been really good, honest and full of integrity to get that

:rotfl::rotfl::rotfl: well said beamer :rotfl::rotfl::rotfl:xx

sunny8_2

beamerguy wrote: »

Sunny, you already know what I would do, GO, HIT HESTER HARD


THE MOVIE
http://youtu.be/PE7ptfZAcqw

Hester does not reply to emails, he is out of touch with his customers.
ANSWER: = REPLACE HESTER WITH A REAL PERSON

:j:j i have done as you would have done:

Good Evening,

NOTICE OF INTENT:

I am writing to you for the 4th time with regards to reimbursement for a PPI claim that has been pending with you for over 19 months now.

The claim was entered in January 2010 and was pursued by the FOS.

The claim was upheld on the 8th July 2011 and accepted by the FOS on the 22nd of July 2011. 63 days on and i am STILL waiting.... the guidelines issued by the FOS were 28 days and you have more than doubled this.

I have been more than accommodating having to endure this case this length of time which is down right diabolical and not acceptable. I have also spent money on hundreds of telephone calls chasing up this complaint - to which you should be also reimbursing!! In fact you should be also paying COMPENSATION for not adhering to guidelines.

I am giving you another 24 hours, to transfer the funds in to my account or i will go on to escalate and report this complaint to the FOS, FSA and the ICO as i am sure they are not aware of your breach in concern with refunding guidelines, and getting away with it.

I am sure if i owed anything to your bank that was to be paid in 28 days and was not, there would sure to be repercussions.

Your are surely not acting lawful and fairly to which the FOS and FSA guidance insist you follow.

Yours Faithfully

:T:T Ltes see if this moves him on...probably not!! Think it would take more than a rocket.....:rotfl: xx

cclissold

beamerguy wrote: »

Maybe he does, he is married man with kids though, NAH he does not have 007 status, you have to be really good, honest and full of integrity to get that
Don't think Antonio qualifies for that, do you ?

Ha ha.

C.x

cclissold

sunny8 wrote: »

:j:j i have done as you would have done:

Good Evening,

NOTICE OF INTENT:

I am writing to you for the 4th time with regards to reimbursement for a PPI claim that has been pending with you for over 19 months now.

The claim was entered in January 2010 and was pursued by the FOS.

The claim was upheld on the 8th July 2011 and accepted by the FOS on the 22nd of July 2011. 63 days on and i am STILL waiting.... the guidelines issued by the FOS were 28 days and you have more than doubled this.

I have been more than accommodating having to endure this case this length of time which is down right diabolical and not acceptable. I have also spent money on hundreds of telephone calls chasing up this complaint - to which you should be also reimbursing!! In fact you should be also paying COMPENSATION for not adhering to guidelines.

I am giving you another 24 hours, to transfer the funds in to my account or i will go on to escalate and report this complaint to the FOS, FSA and the ICO as i am sure they are not aware of your breach in concern with refunding guidelines, and getting away with it.

I am sure if i owed anything to your bank that was to be paid in 28 days and was not, there would sure to be repercussions.

Your are surely not acting lawful and fairly to which the FOS and FSA guidance insist you follow.

Yours Faithfully

:T:T Ltes see if this moves him on...probably not!! Think it would take more than a rocket.....:rotfl: xx

I would also say that you will be approaching the national press with it. But only do that if you are ready to do that. i was thinking about it myself last night. dont really want my business on show for all to see but i fear it is getting near that.

C.x